Options for installing and activating the

BlackBerry Connect

app

Install and activate

BlackBerry Connect

when the

BlackBerry UEM Client

or another

BlackBerry Dynamics

app is already activated and acts as an easy activation delegate: This option provides users with a consistent, streamlined activation experience. Users need only their email address and an activation password and do not require an access key or QR code. Users must install the

BlackBerry UEM Client

to activate their devices with MDM. For this option to be available to users, you must allow the

BlackBerry UEM Client

to manage the activation of

BlackBerry Dynamics

apps. For more information, see the "App authentication delegation" in the

BlackBerry UEM

Managing

BlackBerry Dynamics

apps content.

For instructions on installing
BlackBerry Connect
on
iOS
devices when the
BlackBerry UEM Client
or another
BlackBerry Dynamics
app is already activated, see Install BlackBerry Connect when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the iOS device
For instructions on installing
BlackBerry Connect
on
Android
devices when the
BlackBerry UEM Client
or another
BlackBerry Dynamics
app is already activated, see Install BlackBerry Connect when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the Android device

Install and activate

BlackBerry Connect

for the first time using an activation key, activation password or QR code: Users choose this option if they have not installed the

BlackBerry UEM Client

on their device, if you have not allowed the

BlackBerry UEM Client

to manage the activation of

BlackBerry Dynamics

apps, the user doesn't have an existing

BlackBerry Dynamics

app already activated on their device, or they choose to activate the app using an access key, activation password or QR code.

For instructions on installing
BlackBerry Connect
on
iOS
devices using activation credentials, see Install and activate BlackBerry Connect using an access key, activation password, or QR code on the iOS device
For instructions on installing
BlackBerry Connect
on
Android
devices using activation credentials, see Install and activate BlackBerry Connect using an access key, activation password, or QR code on the Android device