Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry Access 3.17
  3. BlackBerry Access Administration Guide
  4. Managing BlackBerry Access
  5. Identifying BlackBerry Access in user agent

Identifying
BlackBerry Access
 in user agent

When a
BlackBerry Access
 user visits a website,
BlackBerry Access
 sends its user agent string to the server that hosts the website. The user agent string contains tokens that provide information, such as the browser description, operating system, and current browser mode, in the HTTP request headers. The website server may use this information in the user agent string to provide content tailored to mobile browsers.
The user agent string does not include any identifiable tokens to indicate that the browser is
BlackBerry Access
. To add "GoodAccess" or "Good Access" and the version information of the
BlackBerry Access
 app to the user agent string, enable the "Identify
BlackBerry Access
 in User Agent" setting on the General tab of the
BlackBerry Access
 app config in
BlackBerry UEM
.
The following are examples of user agent strings when the setting is not enabled:
  • BlackBerry Access for Android
    : 
    Mozilla/5.0 (Linux; Android 14; SM-S921U1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.167 Mobile Safari/537.36
  • BlackBerry Access for iOS
    : 
    Mozilla/5.0 (iPhone; CPU iPhone OS 11_2_6 like Mac OS X) AppleWebKit/604.5.6 (KHTML, like Gecko) Version/11.0 Mobile/15D100 Safari/604.5.6
  • BlackBerry Access for Windows
    : 
    Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.91 Safari/537.36
  • BlackBerry Access for macOS
    : 
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.91 Safari/537.36
The following are examples of user agent strings when the setting is enabled:
  • BlackBerry Access for Android
    : 
    Mozilla/5.0 (Linux; Android 14; SM-S921U1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.167 Mobile Safari/537.36 GoodAccess/<app version>-arm64
  • BlackBerry Access for iOS
    : 
    Mozilla/5.0 (iPhone; CPU iPhone OS 11_2_6 like Mac OS X) AppleWebKit/604.5.6 (KHTML, like Gecko) Version/11.0 Mobile/15D100 Safari/604.5.6 GoodAccess/<app version>
  • BlackBerry Access for Windows
    : 
    Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.91 Safari/537.36 Good Access/<app version>
  • BlackBerry Access for macOS
    : 
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.91 Safari/537.36 Good Access/<app version>