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  3. BlackBerry AtHoc Integrations
  4. BBM Enterprise Alerts Operator Guide
  5. Select the BBM device

Select the BBM device

After selecting the users or groups you want to include in the alert, use the Select Personal Devices tab to select BBM-E to contact the target group.
  1. In the 
    Target Users
     section, click 
    Select Personal Devices
    .
  2. Scroll down to the BlackBerry Messenger section.
  3. Select the check box next to each BBM-E device you want to include.
    As you select devices, the pie chart on the side of the screen updates to show the number of reachable and unreachable users based on your current selections.
  4. Optionally, click the number next to the 
    Total Users
     field to view a User Listing screen that displays the username and organizational hierarchy for each of the users in the target group.
  5. Optionally, click the numbers in the 
    Reachable Users
     and 
    Unreachable Users
     fields to view separate screens that provide user details for those groups.
    If no users are reachable based on the targeted users and devices you select, the alert is not ready for publishing.
  6. Click 
    Options
    .
  7. On the 
    Personal Devices Options
     window, in the 
    BlackBerry Messenger Template
     section, select 
    Use Custom Template
    , and then select 
    BBME
     from the list.
  8. In the 
    BlackBerry Messenger content
     section, do one of the following:
    • Select 
      Alert Title and Body
       to include the title and body specified in the Content section of the alert.
    • Select 
      Custom Text
       to enter your own custom message.
  9. Click 
    Apply
    .