Incorrect or missing software on your computer
    In order for the 
BlackBerry AtHoc
 desktop app to work correctly, the following software must be installed on your computer:- : Desktop app release 7.0 or later is compatible only withBlackBerry AtHocreleaseBlackBerry AtHocrelease 7.14 or later releases.
 - Windows: The desktop app software supports Windows 7 (32-bit and 64-bit) and above.
 - Supported browsers:
- Safari: The Macintosh client supports Safari versions 6.x and above.
 - Microsoft Edge
 - Firefox
 - Chrome
 
 - Macintosh: The desktop app software supports Mac OS X 10.8 Mountain Lion and above.
 - Installation files:BlackBerry AtHocprovides the installation files required for the app.