Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. Desktop App 7.7 (Windows), 2.7 (Mac)
  4. Desktop App User Guide
  5. Manage desktop alerts
  6. Manually check for new alerts

Manually check for new alerts

The
BlackBerry AtHoc
 desktop app automatically checks for new alerts at an interval that is configured when the app is set up. The default interval is every 120 seconds. It is possible, however, to check for new alerts manually at any time by completing the following steps:
  1. Right-click the Globe icon (Globe) icon.
  2. In the menu that appears, select the
    Check for New Alerts
     option.
The desktop app then polls the
BlackBerry AtHoc
 server asking for new alerts or updates. If there are new alerts, each will appear as a separate pop-up on your desktop.