Skip Navigation
DOCS HOME
CYLANCE POWERED SECURITY
Cylance Endpoint Security
CylanceMDR
CylanceHYBRID
CylanceON-PREM
Cylance Multi-Tenant Console
Cylance Engine
CylanceV
Cylance Application for QRadar
Cylance Application for Splunk
ENDPOINT MANAGEMENT
BlackBerry UEM
BlackBerry UEM Client
BlackBerry Enterprise Mobility Server
BlackBerry Analytics
CylancePROTECT Mobile for UEM
SDK: BlackBerry Web Services for BlackBerry UEM
BLACKBERRY DYNAMICS
BlackBerry Access
BlackBerry Bridge
BlackBerry Connect
BlackBerry Edit
BlackBerry Notes
BlackBerry Tasks
BlackBerry Work
SDK: BlackBerry Dynamics
SDK: BlackBerry Dynamics Launcher SDK
Security and Architecture
MORE PRODUCTS
Identity, Communication, and Collaboration
BlackBerry 2FA
BBM Enterprise
BlackBerry Enterprise ID
BlackBerry Org Connect
BlackBerry Workspaces
Development Tools
BlackBerry Dynamics Launcher SDK
BlackBerry Dynamics SDK
BlackBerry Web Services for BlackBerry UEM
BlackBerry Workspaces SDK
Critical Event Management
BlackBerry AtHoc
×
BlackBerry AtHoc
7.7 (Windows), 2.6 (Mac)
Desktop App User Guide
Get the PDF
BlackBerry AtHoc Desktop App
Install the desktop app
Register the desktop app
Sign in to the desktop app
Launch the desktop app menu
Manage desktop alerts
Check your ability to receive alerts
Manually check for new alerts
Respond to alerts
Close alerts
Close full screen pop-ups
Close multiple pop-ups
Troubleshoot desktop client issues
Access desktop app details
Incorrect or missing software on your computer
Desktop app does not connect
Validation error message (Macintosh only)
Desktop app is not receiving alerts
BlackBerry AtHoc Customer Support Portal
Documentation feedback
BlackBerry Docs
BlackBerry AtHoc
Desktop App 7.7 (Windows), 2.6 (Mac)
Desktop App User Guide
Manage desktop alerts
Manage desktop alerts
All actions and operations carried out within the
BlackBerry AtHoc
desktop app are common to both Macintosh and Windows platforms.
Check your ability to receive alerts
Manually check for new alerts
Respond to alerts
Close alerts
Close full screen pop-ups
Close multiple pop-ups