- BlackBerry® AtHoc® set up and administration overview
- Configure BlackBerry AtHoc settings
- Basic settings
- External events
- Manage system settings
- Specify system settings options
- Add or remove a disclaimer for the BlackBerry AtHoc management system
- Security policy settings
- Define password rules
- Configure password complexity
- Enforce a system-wide password update
- Send a reminder before a password expires
- Revoke operator permissions automatically
- Set session timeout and continue session values
- Limit active sessions
- Enable operator login using smart cards
- Require operator login using smart cards
- Enable SSO certificate revocation list checking
- Import a service provider certificate
- Enable CAPTCHA validation
- Monitor system health
- View the diagnostic log
- View geolocation transactions and logs
- Database archiving
- Organizations Manager
- Enable and disable features
- Manage the agents for integrated devices
- Provision applications that can call the web API
- Configure API throttling settings
- View the operator audit trail
- Manage system jobs
- Purge ended alerts
- Manage SMS Opt-In
- Configure device gateways
- Configure devices overview
- Configure devices
- Enable and disable devices
- Set device delivery priority
- Add a device to the user details contact information
- Manage mass communication devices
- Mass device types and categories
- Create a mass device endpoint
- View and edit device details
- Configure Giant Voice devices
- Configure the AtHoc Connect organization network
- Manage the Cloud Services Gateway
- Configure RSS feed information for RSS and Atom content feeds
- Configure XML feed information for mass communication devices
- Configure failover delivery gateways
- Manage a TTY/TDD phone device
- Manage a CAP feed device
- Manage a pager device
- Translate custom device attributes
- Configure desktop app settings
- Configure the BlackBerry AtHoc mobile app
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.21
- System Settings and Configuration
- Configure devices
- Configure the BlackBerry AtHoc mobile app
- Configure mobile phone notification
Configure mobile phone notification
After
BlackBerry AtHoc
customer support has set up the correct Notification Delivery Server (NDS) address, you can assign an AtHoc
mobile gateway to the phone and enable mobile phone notification.There are two distinct device types for the
BlackBerry AtHoc
mobile app: "Mobile App - Work" and "Mobile App." Users who register through MDM are be assigned to the "Mobile App - Work" device type, while those registering manually are assigned to the "Mobile App" type. This enables operators to selectively send alerts to either work devices, personal devices, or both, ensuring sensitive content is only sent to work devices.- In the navigation bar, click
. - In theDevicessection, clickDevices.
- On theDevicesscreen, clickMobile ApporMobile App - Work.
- On theMobile ApporMobile App - Workpage, clickEdit.
- In theNamefield, enterMobile ApporMobile App - Work.
- In theCommon Namefield, enter the following text with no space between the words:mobileNotificationormobileNotificationWork.
- In theDelivery Gatewayssection, clickAdd a Delivery Gateway>Mobile App.
- ClickSavein the top menu bar.
- ClickMore Actions>Enablein the top menu bar if the device is not yet enabled.