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  2. BlackBerry AtHoc
  3. 7.15
  4. BlackBerry AtHoc Account User Guide
  5. View accountability events
  6. View users for an accountability event

View users for an accountability event

The Accountability Event Users tab lists all users who are affected by the event and provides information as to their current statuses. The default columns that appear on the screen are:
  • Display Name
  • Status
    : While the event is live, you can click The edit icon in the Status column to open the
    Change Status
     window where you can select a status for a user and add a comment relating to the user's status. The name of the user is displayed as a hyperlink that opens a window displaying the user's profile information. The status history for the user is also displayed. When an event is ended, you can click The clock icon to open the
    Status History
     window and view the status history of the user, including the time the status was updated, any comments entered when the status was updated, and who updated the status.
  • Updated By
    : The Updated By column indicates whether the status information for the user was provided directly by the user or if it was added manually by an operator.
  • Updated On
    : The timestamp of the latest update for a user.
  • Comments
    : The Comments column displays status-related information about a user when the user's status was added manually by an operator. Examples of comments that might appear in this column include "User showed up in the office and is out of the event zone" or "User is part of a group that called in their statuses together.".
  • Add/Reset
    : The Add link allows you to access a list of user attributes that you can add as columns in the list. The Reset link allows you to reset the list to the default column layout.
    To view dependent users, add the Sponsor attribute. All users will be displayed and sponsor users appear with (self) after their username.
Use the
Advanced
 button next to the search field to run an advanced search of the users who appear on the screen. This is useful during events when it is necessary to classify users in the list based on attributes such as work location, medical training, or organization membership.
Use the The groups icon  button to filter the list of users by groups such as organization hierarchy or distribution list.
Dependent users also appear on the Users tab. To view the sponsors of dependent users, click
Add
 >
Sponsor
 to add the Sponsor attribute. The Sponsor column appears and shows the display name of the dependent user's sponsor. Sponsors are sponsors of themselves, so the Sponsor column shows their display name with "Self" in parenthesis. Click the Sponsor column heading to group sponsors with their dependents.
You can filter the types of users you see in the Users list by clicking the link that appears below the main search field and selecting the status type you want to display.
Although the specific statuses that appear in the list vary depending on the sort of event that was created, the
All Affected Users
,
All Statuses
, and
No Status
 options always appear in the list.
  • The
    All Affected Users
     includes everyone affected by the event, regardless of whether they have a status recorded for the event.
  • The
    All Statuses
     option displays only users who have a status recorded for the event.
  • The
    No Status
     option displays only users who do not have a status recorded for the event.