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AtHoc Account
use cases

Responding to a terrorist attack
A terrorist attack occurs near a company's satellite office.
AtHoc Account
enables the company's emergency management team to target only employees in the area of the satellite office. Using
AtHoc Account
's preplanned workflow and templates, emergency management sends out a roll call request to all employees at the satellite office. Because of the chaos, not everyone responds immediately. In each round of alerting,
AtHoc Account
tracks employees who have not responded and automatically re-sends another roll call request. Additionally, assigned Accountability Officers help account for staff by reporting on behalf of fellow employees they know are not in the affected area because they were out of the office that day on vacation, were working from home, or in another office for a conference.
After four rounds of alerts, fears are put to rest as HQ knows everyone is safe. After the incident, the emergency management officer has detailed reports on how and when employees responded to report back to the CEO to improve future incident response.
Weather incident
A major city is hit by the strongest blizzard in 25 years, which causes the city to shut down key metro rail and busing operations. The city operations manager needs to know when she can restart transportation services, which requires a minimum number of key personnel to be available. She uses
AtHoc Account
to initiate a recall process, asking employees when they would be able to return to work. After three rounds of automatic alerts and reliance on Accountability Officers, the manager can tell that there are enough available employees to return to work. With this information, the operations manager is able to coordinate continuity of business operations.
Chemical leak
A chemical leak occurs at the manufacturing plant near a company's headquarters. Using
AtHoc Account
, the head safety and security officer initiates the preplanned account procedure for unplanned incidents to quickly assess the safety of all employees and to deploy resources to help those in need. During the first round of alerts, only 30% of employees respond.
AtHoc Account
automatically re-alerts unnacounted-for employees. Some employees misplace their phones during the panic, so they are able to ask coworkers to report for them, bringing the total to 80% after 30 minutes of the incident. Within 45 minutes, all personnel are accounted for, and the security officer is able to send company shuttles to employees' locations to move them outside of the affected areas quickly and safely.