- What is BBM Enterprise?
- Setting up BBM Enterprise for use in your organization
- Set up BBM Enterprise
- Existing BBM Protected users: switching to BBM Enterprise
- Migrate from Enterprise Identity management to BlackBerry UEM management
- Accessing BBM Enterprise from more than one device
- View or edit your BlackBerry ID
- Reset your BBM Enterprise password
- Reset your BlackBerry ID
- Change your BBM Enterprise status or profile
- Chats in BBM Enterprise
- Start a chat
- Forward a message
- Record a voice note
- Add a message to favorites
- Send a timed message or picture
- Copy or email a chat
- Pin a chat
- Retract or delete a message or chat
- Clear a chat
- Hide a chat
- Start a BBM Enterprise group chat
- Start a group chat
- Add more people to the group chat
- Assign administrator privileges to a group chat participant
- Add a profile picture to a group chat
- Add a picture or file to a group chat
- Change the group chat subject
- Clone a group chat
- Mention a participant in a group chat
- Remove a participant from a group chat
- Turn on priority notifications
- Conferencing with BBM Enterprise
- Managing contacts and groups in BBM Enterprise
- Transferring your BBM Enterprise contacts
- Add a BBM Enterprise contact
- Show your BBM Enterprise PIN or barcode
- Verify your keys with a contact
- Resync keys
- Send a key exchange passphrase to a contact
- Cancel a key exchange
- Delete a contact
- Search for coworkers who use BBM Enterprise
- Troubleshooting: I can't add a BBM Enterprise contact
- Organize your contacts
- BBM Enterprise: Frequently asked questions
- BlackBerry Docs
- BBM Enterprise
- BBM Enterprise for iOS User Guide
- Setting up BBM Enterprise for use in your organization
- Reset your BBM Enterprise password
Reset your BBM Enterprise password
BBM Enterprise
passwordYou can reset your password if you confirmed your
BlackBerry ID
email address or if you have a password recovery answer.Verify that the email address that you typed in
BBM Enterprise
is correct. If you can't sign in to BBM Enterprise
, verify that the email address is the one you use as your BlackBerry ID
.- InBBM Enterprise, besideAlready on BBM, tapSign In.
- TapForgot password.
- Do any of the following:
- If you confirmed the email address that you use as yourBlackBerry ID, complete the instructions from the password reset email message you receive.
- If necessary, enter your password recovery answer. Complete the instructions on the screen to set a new password.