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Retract or delete a message

If you didn't mean to send a message, you can retract it. When you retract a message, it no longer appears on your device or the recipient's device. If you want to remove the messages from your device only, you can delete it. When you delete a message, it still appears on the recipient's device.
  1. Do one of the following:
    1. To retract a message, swipe left on the message and tap BlackBerry Messenger Enterprise retract icon. Tap
      Retract
      .
    2. To retract or delete a message or picture, in a chat, tap and hold the message or picture and do one of the following:
    • To delete the message or picture, tap The delete icon
    • To retract the message, tap
      Retract message
      .