- Managing device configurations
- Using profiles to manage device features
- Using variables in profiles, emails, and notifications
- Using email templates to send messages to users
- Managing devices with IT policies
- Create device support messages for disabled features on Android devices
- Enforcing compliance rules for devices
- Sending commands to users and devices
- Controlling how software updates are installed on devices
- Configuring how devices contact BlackBerry UEM for app and configuration updates
- Displaying organization information on devices
- Using location services on devices
- Enable Activation Lock for an iOS device
- Managing iOS features with custom payload profiles
- Managing factory reset protection for Android Enterprise and Android Management devices
- Configuring attestation for devices
- Set up Windows Information Protection for Windows 10 devices
- Move iOS or macOS devices to a hardened channel
- BlackBerry Docs
- BlackBerry UEM 12.21
- Managing device configurations
- Sending commands to users and devices
- Set an expiry time for commands
Set an expiry time for commands
When you send the "Delete all device data" or "Delete only work data" command to a device, the device must connect to
BlackBerry UEM
for the command to complete. If the device is unable to connect to UEM
, the command remains in a pending status and the device is not removed from UEM
unless you manually remove it. Alternatively, you can configure UEM
to automatically remove devices when the commands do not complete after a specified amount of time.- In the management console, on the menu bar, clickSettings > General settings > Delete command expiration.
- For one or both commands, selectAutomatically remove the device if the command expires.
- In theCommand expirationfield, type the number of days after which the command expires and the device is automatically removed fromUEM.
- ClickSave.