Managing device configurations
Using profiles to manage device features
- BlackBerry UEM profiles
- Manage profiles
Using variables in profiles, emails, and notifications
- Define custom variables
Using email templates to send messages to users
Managing devices with IT policies
- Manage IT policies
- Import IT policy and device metadata updates manually
Create device support messages for disabled features on Android devices
Enforcing compliance rules for devices
Sending commands to users and devices
Controlling how software updates are installed on devices
- Create a device SR requirements profile for Android Enterprise and Android Management devices
- Update the OS on supervised iOS devices
Configuring how devices contact BlackBerry UEM for app and configuration updates
Displaying organization information on devices
- Create organization notices
- Create a device profile
Using location services on devices
Enable Activation Lock for an iOS device
Managing iOS features with custom payload profiles
- Create a custom payload profile
Managing factory reset protection for Android Enterprise and Android Management devices
- Create a factory reset protection profile
- Clear factory reset protection from a device
Configuring attestation for devices
Set up Windows Information Protection for Windows 10 devices
- Windows Information Protection profile settings
Move iOS or macOS devices to a hardened channel

Using variables in profiles, emails, and notifications

BlackBerry UEM

supports default and custom variables that you can use in profiles, compliance notifications, activation emails, and event notifications to customize configurations and messages for individual users. Default variables represent standard account attributes (for example, username, email) and other predefined attributes (for example, server address used for device activation). You can use custom variables to define additional attributes.

You can use a variable in any text field in a profile except for the name and description fields. For example, you can specify "%UserName%@example.com" in the email address field in an email profile.

You can view the list of default variables that are available for use in the management console in Settings > General settings > Default variables.

Note that IT policies and

BlackBerry Dynamics

app configurations do not support the use of variables.

Define custom variables