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  1. BlackBerry Docs
  2. BlackBerry UEM 12.21
  3. Managing device configurations
  4. Using email templates to send messages to users
  5. Create a template for compliance notifications

Create a template for compliance notifications

When a user's device does not comply with the requirements that you have configured in an assigned compliance profile,
BlackBerry UEM
 can send a personalized email message to the user based on a specified template.
UEM
 includes a default compliance violation email template that can be edited, but not deleted. If you don't assign a different template to a user account,
UEM
 uses the default template.
  1. In the management console, on the menu bar, click
    Settings > General settings > Templates
    .
  2. Click The Add icon >
    Compliance violation
    .
  3. In the
    Name
     field, type a name for the template.
  4. In the
    Subject
     field, type a subject for the message.
  5. In the
    Message
     field, type the body text of the compliance email message.
    Use the HTML editor to customize formatting, insert images (for example, a corporate logo), and so on. You can insert variables to personalize portions of the email. See Using variables in profiles, emails, and notifications.
  6. Click
    Save
    .
For more information about device compliance, see Enforcing compliance rules for devices.