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  2. BlackBerry UEM 12.21
  3. Activating devices
  4. Activating Android devices
  5. Activate an Android Enterprise device when BlackBerry UEM is connected to a Google domain

Activate an
Android Enterprise
 device when
BlackBerry UEM
 is connected to a
Google
 domain

These steps apply to devices that are assigned the
Work space only
 (
Android Enterprise
) or
Work and personal - full control
 (
Android Enterprise
) activation type when
BlackBerry UEM
 is connected to a
Google Workspace
 or
Google Cloud
 domain. To activate devices that are connected to a
Google
 domain with the
Work and personal - user privacy
 activation type, see Activate an Android Enterprise device with the Work and personal - user privacy activation type.
Send the following activation instructions to the device user.
Your device administrator sent you one or more email messages with the information that you need to activate your device. If the email message includes an activation
QR Code
, you can use it to activate your device and you don't need to type any information. If you did not receive a
QR Code
, make sure you received the following information:
  • Your work email address
  • Your
    UEM
     username (usually your work username)
  • Your
    UEM
     activation password
  • Your
    UEM
     server address (if required)
  1. If you do not see the device setup Welcome screen, reset your device to the factory default settings.
  2. During the device setup, in the
    Google
     account login screen, enter your work
    Google
     email address and password.
  3. On the device, tap
    Install
     to install the
    BlackBerry UEM Client
    .
  4. Read the license agreement and tap the
    I accept the License Agreement
     check box.
  5. Do one of the following:
    Task
    Steps
    Use a
    QR Code
     to activate the device.
    1. Tap The QR Code icon.
    2. Tap
      Allow
       to allow the
      UEM Client
       to take pictures and record video.
    3. Scan the
      QR Code
       in the activation email message that you received.
    Manually activate the device.
    1. Type your work email address. Tap
      Next
      .
    2. Type your activation password. Tap
      Activate My Device
      .
    3. If necessary, type the server address. You can find the server address in the activation email message you received or in
      BlackBerry UEM Self-Service
      . Tap
      Next
      .
    4. If necessary, type your username and activation password. Tap
      Next
      .
  6. Wait while the profiles and settings are pushed to your device.
  7. On the
    Set up your profile
     screen, tap
    Set up
    . It may take a moment to set up the work profile.
  8. If you are prompted, log in to your
    Google
     account with your
    Google
     email address and password.
  9. On the unlock selection screen, choose a screen unlock method.
  10. If you are prompted with the
    Secure start-up
     screen, tap
    Yes
     to require a password when the device starts.
  11. Type a device password and type it again to confirm it. Tap
    OK
    .
  12. Select one of the options for how you want your notifications to show. Tap
    Done
    .
  13. Create a
    UEM Client
     password and tap
    OK
    . If you are using
    BlackBerry Dynamics
     apps, you will also use this password to sign in to all of your
    BlackBerry Dynamics
     apps.
  14. On the next screen, tap
    Enroll
     and follow the instructions on the screen if you want to set up fingerprint authentication for the
    UEM Client
     and any
    BlackBerry Dynamics
     apps that you have. Otherwise, tap
    Cancel
    .
  15. If you are signed out of your device, unlock your device to complete the
    UEM
     activation.
  16. If you are prompted, tap
    OK
     to allow the connection to
    BlackBerry Secure Connect Plus
     and wait while the connection is turned on.
  17. If you are prompted, follow the instructions on the screen to install work apps on your device.
To verify that the activation process completed successfully, do one of the following:
  • In the
    UEM Client
    , tap the menu icon >
    About
    . In the
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In the
    BlackBerry UEM Self-Service
     console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.