Supporting Apple User Enrollment for iOS and iPadOS devices
Apple
User Enrollment for iOS
and iPadOS
devicesYou can use the
User privacy - User enrollment
activation type for iOS
and iPadOS
devices to ensure that user data is kept private and separated from work data. With this activation type, a separate work space is installed on the device for work apps and the native Notes, iCloud
Drive, Mail (attachments and full email bodies), Calendar (attachments), and iCloud Keychain
apps. This activation type enables app management, IT policy management, email profiles, Wi-Fi
profiles, and per-app VPN. Administrators can manage work data (for example, wipe work data) without affecting personal data. This activation type is supported on unsupervised iPhone
and iPad
devices that run supported versions of iOS
or iPadOS
.The
User privacy - User enrollment
activation type is not supported for iOS
18 and later.If you want to support
Apple
User Enrollment, do the following:
- Verify that the devices that you will activate using this activation type are not supervised.
- Create a managedAppleID account for each user. The managedAppleID email address must match the user’s email address inBlackBerry UEM.
- When you set the device activation password for a user, select theAppleUser Enrollment activation email template.
- If you want to allow users to easily activate otherBlackBerry Dynamicsapps, import certificates, useBlackBerry 2FAfeatures, useCylancePROTECT, and check their compliance status, assign theBlackBerry UEM Clientusing a VPP license. If you set the disposition to Required, the user is prompted to install the app. If you set the disposition to Optional, the user must manually download the app from Work Apps.