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  2. BlackBerry UEM 12.21
  3. Activating devices
  4. Activate a Windows 10 tablet or computer

Activate a
Windows 10
 tablet or computer

To activate
Windows 10
 devices, send the following activation instructions to device users. Note that if you want to manage
Windows 10
 devices with the
MDM controls
 activation type, the devices can't be managed by
Microsoft System Center Configuration Manager
.
Send the following activation instructions to the device user.
Verify that you received an activation email that contains a certificate server address. If you didn't receive the email, contact your administrator.
  1. In the browser on your device, type or paste the certificate server address.
  2. Click
    Save
    .
  3. In the certificate download notification, click
    Open
    .
  4. Click
    Open
    .
  5. Click
    Install Certificate
    .
  6. Select the
    Current User
     option and click
    Next
    .
  7. Select the
    Place all certificates in the following store
     option and click
    Browse
    .
  8. Select
    Trusted Root Certification Authorities
     and click
    OK
    .
  9. Click
    Next > Finish > OK > OK
    .
  10. Click the
    Start
     button.
  11. Do one of the following:
    Device OS version
    Steps
    Windows 10
     version 1607 or later
    1. Tap
      Settings > Accounts > Access work or school
      .
    2. Tap
      Enroll only in device management
      .
    Windows 10
     version earlier than 1607
    1. Tap
      Settings > Accounts > Work access
      .
    2. Tap
      Connect
      .
  12. In the
    Email address
     field, type your email address, and tap
    Continue
    .
  13. If you are prompted, in the
    Server
     field, type the server name and tap
    Continue
    . You can find the server name in the activation email that you received from your administrator or in
    BlackBerry UEM Self-Service
     when you set your activation password.
  14. In the
    Activation password
     field, type your activation password and tap
    Continue
    . You can find your activation password in the activation email that you received from your administrator, or you can set your own activation password in
    UEM Self-Service
    .
  15. Tap
    Done
    .
  • To verify that the activation process completed successfully, perform on of the following actions:
    • On your device, click Settings > Accounts > Access work or school (or Work access) to confirm that your device is connected to
      UEM
      .
    • In
      UEM Self-Service
      , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.
  • If requested by your administrator, add your work account to Accounts used by other apps so that you can access required online apps.
    • For
      Windows 10
       version 1607 or later, click Settings > Accounts > Access work and school > Connect. Type your work email address and password.
    • For
      Windows 10
       version earlier than 1607, click Settings > Accounts > Your email and accounts. Under Accounts used by other apps, click Add a work or school account, and type your work email address and password.