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  2. BlackBerry UEM 12.21
  3. Activating devices
  4. Activating Android devices
  5. Activate an Android Enterprise device without access to Google Play

Activate an
Android Enterprise
 device without access to
Google Play

The following activation instructions apply to devices that are assigned the
Work space only
 (
Android Enterprise
) and
Work and personal - full control
 (
Android Enterprise
) activation types and that don't have access to
Google Play
. The user can download the
BlackBerry UEM Client
 using an .apk file of the app. You can configure and include a
QR Code
 that contains the location of the
UEM Client
 source file in the activation email message that you send to users. When a user scans the
QR Code
 code, the
UEM Client
 automatically downloads.
To configure and include a
QR Code
 in the activation email message, you must select the “Allow QR codes for device activation” check box in the Activation defaults page (Settings > General settings > Activation defaults). You must also select the “Allow QR code to contain location of
UEM Client
 app source file” check box and specify the location of the
UEM Client
 app source file. To get the .apk file of the latest version of the
UEM Client
, see KB 42607.
Send the following activation instructions to device users.
Your device administrator sent you one or more email messages with the information that you need to activate your device. If you received an activation
QR Code
 from your administrator, you can use it to activate your device. If you did not receive a
QR Code
, make sure that you have the following information:
  • Your work email address
  • Your
    UEM
     username (usually your work username)
  • Your
    UEM
     activation password
  • Your
    UEM
     server address (if required)
  1. On the device that you want to activate, if you don't see the device setup screen, reset your device to its factory default settings.
  2. To open the device's
    QR Code
     reader, tap the device screen seven times.
  3. To download the
    UEM Client
    , scan the
    QR Code
     that your administrator provided in the activation email message.
    The
    UEM Client
     automatically downloads on to the device.
  4. Open the
    UEM Client
    .
  5. Read the license agreement and tap the
    I accept the License Agreement
     check box.
  6. Do one of the following:
    Task
    Steps
    Use a
    QR Code
     to activate the device.
    1. In the
      UEM Client
      , tap The QR code icon.
    2. To allow the
      UEM Client
       to take pictures and record video, tap
      Allow
      .
    Manually activate the device.
    1. Type your work email address and tap
      Next
      .
    2. Type your activation password and tap
      Activate My Device
      .
    3. If necessary, type the server address and tap
      Next
      .
    4. If necessary, type your username and activation password and tap
      Next
      .
  7. On the
    Set up your profile
     screen, tap
    Set up
    . It may take a moment to set up the work profile.
  8. Choose a screen unlock method.
  9. If you are prompted by the
    Secure start-up
     screen to require a password when the device starts, tap
    Yes
    .
  10. Type a device password and type it again to confirm it. Tap
    OK
    .
  11. Select how you want your notifications to display. Tap
    Done
    .
  12. Create a
    UEM Client
     password and tap
    OK
    . If you are using
    BlackBerry Dynamics
     apps, you will also use this password to sign in to all of your
    BlackBerry Dynamics
     apps.
  13. On the next screen, tap
    Enroll
    .
  14. If you want to set up fingerprint authentication for the
    UEM Client
     and
    BlackBerry Dynamics
     apps, follow the instructions on the screen. Otherwise, tap
    Cancel
    .
  15. If you are signed out of your device, unlock your device to complete the
    UEM
     activation.
  16. If you are prompted to allow the connection to
    BlackBerry Secure Connect Plus
    , tap
    OK
     and wait while the connection turns on.
  17. If you are prompted to install work apps on your device, follow the instructions on the screen.
  18. If necessary, to set up email on your phone, open the email app that your organization wants you to use and follow the instructions.