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  4. Manage app notifications on supervised iOS devices

Manage app notifications on supervised
iOS
 devices

You can use per-app notification profiles to configure the notification settings for system apps and apps that you manage using
BlackBerry UEM
.
You must assign a per-app notification profile to user accounts after the affected apps have already been installed on users' devices. If the profile is applied before the affected apps are installed, users may not be able to turn on notifications for the apps.
Verify that the apps that you want to configure notification settings for are already installed on users' devices before you assign the per-app notification profile. If the profile is applied to devices before the affected apps are installed, users may not be able to turn on notifications for the apps.
  1. In the management console, on the menu bar, click
    Policies and profiles
    .
  2. Click
    Custom > Per-app notification
    .
  3. Click The Add icon.
  4. Type a name and description for the profile.
  5. In the
    Per-app notification settings
     section, click The Add icon. Perform one of the following actions to specify the app that you want to configure notification settings for:
    • To select the app from the managed app list, click
      Select apps from the app list
      . Search for and select the app.
    • To specify the app by its package ID, click
      Add an app package ID
      . Type the app name and package ID.
  6. Click
    Next
    .
  7. Click
    Enable critical alert
     if you want critical alerts to override your organization's do not disturb profile and notification settings.
  8. In the
    Notification
     drop-down list, click
    Enabled
    .
  9. Select any of the following notification options:
    • Show in notification center
    • Show in lock screen
  10. In the
    Notification alert type
     drop-down list, select one of the following options:
    • None
      : Device users do not receive notification alerts.
    • Banner
      : Device users receive notification alerts in the banner.
    • Modal alert
      : Device users receive modal notification alerts.
  11. In the
    Show previews
     drop-down list, select one of the following options:
    • Always
      : Notifications always include previews.
    • When unlocked only
      : Notifications include previews only when the device is unlocked.
    • Never
      : Notifications never include previews.
  12. Select any of the following notification alert options:
    • Enable badges
      : Specify whether the app displays a badge.
    • Enable sounds
      : Specify whether the app makes a sound.
    • Show in CarPlay
      :  Specify whether notifications are displayed in
      Apple
       CarPlay. This setting applies only to
      iOS
       12.0 and later devices.
  13. Click
    Save
    .
  14. Repeat steps 4 to 13 to add additional per-app notifications.
  15. Click
    Add
    .
  • To edit the notification settings for an app, in the
    Per-app notification settings
     section, click the notification setting for the app and change the settings as necessary.
  • If you created more than one per-app notification profile, rank the profiles.