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BlackBerry UEM
architecture and data flows

BlackBerry UEM
is a multiplatform EMM solution from
BlackBerry
that provides comprehensive device, application, and content management with integrated security and connectivity, and helps you manage
iOS
,
macOS
,
Android
, and
Windows 10
devices for your organization.
The
BlackBerry UEM
architecture was designed to help you manage mobile devices for your organization and provide a secure link for data to travel between your organization's mail and content servers and your user's devices.

Architecture:
BlackBerry UEM
solution

Component
Description
BlackBerry UEM
BlackBerry UEM
is a unified endpoint management solution that provides comprehensive multiplatform device, application, and content management with integrated security and connectivity.
BlackBerry Infrastructure
The
BlackBerry Infrastructure
is a global private data network distributed across multiple regions that enables and secures data in transit between thousands of organizations and millions of users around the world. It is designed to efficiently manage the transport of data between BlackBerry services and end-user devices.
For organizations using
BlackBerry UEM
, the
BlackBerry Infrastructure
registers user information for device activation, validates licensing information for
BlackBerry UEM
, and provides a trusted path between the organization and every user based on strong, cryptographic, mutual authentication. Because of the end-to-end encryption that protects data transmitted between the device and
BlackBerry UEM
BlackBerry UEM
maintains a constant connection to the
BlackBerry Infrastructure
. This ensures that organizations require only a single outbound connection to a trusted IP address to send data to users. All the data that travels between the
BlackBerry Infrastructure
and
BlackBerry UEM
is authenticated and encrypted to provide a secure communication channel into your organization for devices outside the firewall.
BlackBerry Dynamics
NOC
The
BlackBerry Dynamics
NOC is a network operations center that provides secure communications between
BlackBerry Dynamics
apps on devices and
BlackBerry UEM
and the
BlackBerry Enterprise Mobility Server
.
Devices
BlackBerry UEM
supports,
iOS
,
macOS
,
Android
, and
Windows 10
devices.
Notification services
BlackBerry UEM
sends notifications to devices to contact
BlackBerry UEM
for updates and to report information for your organization’s device inventory. These notifications are sent to the
BlackBerry Infrastructure
, where they are sent to the devices using the appropriate notification service:
  • APNs is a service that
    Apple
    provides to send notifications to
    iOS
    and
    macOS
    devices.
  • FCM is a service that
    Google
    provides to send notifications to
    Android
    devices.
  • Windows
    Push Notification Services (WNS) is a service that
    Microsoft
    provides to send notifications to
    Windows
    devices.
Routing components
By default,
BlackBerry UEM
makes a direct connection to the
BlackBerry Infrastructure
over ports 3101 and 443, and you do not need to install more routing components. However, if your organization's security policy requires that internal systems cannot make connections directly to the Internet, you can use the
BlackBerry Router
or a proxy server.
The
BlackBerry Router
acts as a proxy server for connections over the
BlackBerry Infrastructure
between
BlackBerry UEM
and all devices. The
BlackBerry Router
can support SOCKs v5 with no authentication.
If your organization already has a TCP proxy server installed or requires one to meet networking requirements, you can use a TCP proxy server instead of the
BlackBerry Router
. The TCP proxy server can support SOCKs v5 with no authentication.
The
BlackBerry UEM Core
and
BlackBerry Proxy
support using an HTTP proxy server to connect to the
BlackBerry Dynamics
NOC.
Third-party application and content servers
Additional content servers and application servers in your organization's environment, including the company directory, mail server, certificate authorities, and so on.
BlackBerry
plug-ins and
BEMS
BlackBerry UEM
works with additional
BlackBerry
enterprise products such as:
BlackBerry Enterprise Identity
, and
BlackBerry 2FA
to allow you to extend UEM capabilities in your organization.
The
BlackBerry Enterprise Mobility Server
provides several services used to send work data to and from
BlackBerry Dynamics
apps.