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Enable the
Connect
service to use a global catalog

The instructions in this topic use the environment example.com to configure the
Connect
service to use a global catalog. If you installed the
Connect
service on multiple servers, complete this task on each computer that is running the
Connect
service.
  1. In a text editor, open the GoodConnectServer.exe.config file. By default, the file is located in
    <
    drive
    >:\Program Files\BlackBerry\BlackBerry Enterprise Mobility Server\Good Connect
    folder.
  2. In the <appSettings> section of the file, locate the following values:
    • <addkey = "AD_USERS_SOURCE" value= "" />
    • <addkey = "AD_USERS_SOURCE_DOMAIN" value="" />
  3. Update the values as required for your environment. For example, to configure the
    Connect
    service to access
    Active Directory
    domains outside of the local domain that the
    BEMS
    is located in, complete the following steps:
    1. In the value double quotation marks of the <addkey = "AD_USERS_SOURCE" value= "" /> key, enter
      GC
      .
    2. In the value double quotation marks of the <addkey = "AD_USERS_SOURCE_DOMAIN" value="" /> key, enter
      DC=EXAMPLE,DC=COM
      or the fully qualified domain name
      EXAMPLE.COM
      . Make sure that you use the distinguished name of the domain. For more information, see Appendix: Understanding the BEMS-Connect configuration file.
      The following example shows the GoodConnectServer.config file configured to access a global catalog:
      . . <!-- valid values are: GC - Global Catalog; LDAP - Active Directory (default) --> <add key="AD_USERS_SOURCE" value="GC" /> <!-- valid values are: "DC=GOOD,DC=COM" - GC/AD at good.com (example only, change to your domain); No value attribute (default) - Domain the Good Connect resides; --> <add key="AD_USERS_SOURCE_DOMAIN" value="DC=EXAMPLE,DC=COM" /> . .
  4. In the
    Windows
    Manager, restart the
    Good Technology Connect
    service.