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  1. BlackBerry Docs
  2. BlackBerry Enterprise Mobility Server 3.8
  3. Configuring the BlackBerry Connect service
  4. Configuring the Connect service in the BEMS dashboard
  5. Configuring the BEMS-Presence and BEMS-Connect services in a multi-cluster Cisco Unified Communications Manager for IM and Presence environment
  6. Configure the BEMS-Connect service for Cisco Unified Communications Manager IM and Presence

Configure the
BEMS-Connect
 service for
Cisco Unified Communications Manager
 IM and Presence

Complete this task to allow
BEMS
 to communicate with the
Cisco Unified Communications Manager
 instant messaging server. With
BEMS
 installed, the initial configuration dashboard URL used will not match the self-signed certificate that was created. You can replace localhost with the FQDN that you specified during the installation, and bookmark this for future use.
Cisco Jabber
 uses CUCM LDAP only. It does not use directory lookup.
Stop the
Good Technology Connect
 service.
  1. In the
    BlackBerry Enterprise Mobility Server Dashboard
    , under
    BlackBerry Services Configuration
    , click
    Connect
    .
  2. If necessary, click
    Service Account
    , enter the
    BEMS
     service account credentials, and click
    Save
    .
  3. Click
    Jabber
    .
  4. In the
    IM and Presence SIP domain
     field, enter the SIP domain.
  5. If your environment consists of multiple IM and Presence service clusters, select the
    Enable Service Discovery
     checkbox and enter the following information:
    • Enter the
      AXL Application user username
       and
      AXL Application password
      . The AXL Application user must be in a group that is assigned the Standard AXL API Access role. For more information, see your
      Cisco
       documentation.
    • If the voice service and XMPP service domains are not the same in your environment, in the
      Service Domain field
      , enter the domain where the SRV records are located.
  6. In the
    Cisco Unified Communications Manager User Data Service (UDS) FQDN
     field, enter the FQDN of the
    Cisco Unified Communications Manager
     server that
    Jabber
     Presence Provider (JPP) needs to access and query the contact cards.
  7. In the
    Cisco Unified Communications Manager User Data Service (UDS) port
     field, enter the
    Cisco Unified Communications Manager
     server port number that JPP uses with the ciscoUDSServer to query the contact cards. For example, 8443.
  8. In the
    Cisco Unified Communications Manager IM and Presence XMPP client service FQDN
     field, enter the FQDN of the
    Cisco Unified Communications Manager
     IM and Presence server.
  9. In the
    Cisco Unified Communications Manager IM and Presence XMPP client service port
     field, enter the outbound port that points to the
    Cisco Jabber
     XMPP Service. By default this 5222.
  10. Click
    Test
     to test the connection to the
    Cisco Unified Communications Manager
     instant messaging server.
  11. Start the
    Good Technology Connect
     service.
Connect
 policies applied to user devices must specify
Cisco Jabber
 as the IM platform in use. For more information on
Connect
 app policies, see 'Configuring BlackBerry Connect app settings' in the BlackBerry Connect administration content.