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Revert the 
Presence
 service settings to use the local Active Directory

If you configured the 
Presence
 service to use a global catalog, you can modify the LyncPresenceProviderService.exe.config file to have the 
Presence
 service use the local 
Active Directory
 domain that the 
BEMS
 is located in. In the following example, the 
Presence
 service was configured to use the global catalog in the example.com environment. If you installed the 
Connect
 service on multiple servers, complete this task on each computer that is running the 
Presence
 service. 
  1. In a text editor, open the LyncPresenceProviderService.exe.config file. By default, the file is located in 
    <
    drive
    >:\Program Files\BlackBerry\BlackBerry Enterprise Mobility Server\Good Presence
     folder.
  2. In the <appSettings> section of the file, locate the following values:
    • <addkey = "AD_USERS_SOURCE" value= "GC" /> 
    • <addkey = "AD_USERS_SOURCE_DOMAIN" value="DC=EXAMPLE,DC=COM" />
  3. Remove the specified values from the double quotation marks. The following example shows the LyncPresenceProviderService.exe.config file configured to use the local 
    Active Directory
     domain where the 
    BEMS
     is located: 
    . . <!-- valid values are: GC - Global Catalog; LDAP - Active Directory (default) --> <add key="AD_USERS_SOURCE" value="" /> <!-- valid values are: "DC=GOOD,DC=COM" - GC/AD at good.com (example only, change to your domain); No value attribute (default) - Domain the Good Connect resides; --> <add key="AD_USERS_SOURCE_DOMAIN" value="" /> . .
  4. In the 
    Windows
     Manager, restart the 
    Good Technology Presence
     service.