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Set the detailed Notifications Cutoff Time

If
BlackBerry Work
has not been unlocked and actively used on a device after a specified time, the
BEMS
Push Notifications
service removes details about individual email messages from Notifications that are displayed on the device. Message details in Notifications sent by the
BEMS
Push Notifications
service resumes the next time
BlackBerry Work
is unlocked and used on the device.
  1. Open a browser and go to the Apache Karaf Web Console Configuration web site located at
    https://<
    fqdn_of_the_bems_host
    >:8443/system/console/configMgr
    and login as administrator with the appropriate
    Microsoft Active Directory
    credentials.
  2. On the menu, click
    OSGi > Configuration
    .
  3. Click
    Good Technology Email Push Coalescing
    .
  4. In the
    pushDowngradeCutoffSec
    field, increase or decrease the value, in seconds, as required. The default value is 43200 seconds or 12 hours. The maximum value is 259200 seconds, or 3 days.
  5. Click
    Save
    .