Turn on user correlation
By default, the data collected by
BlackBerry Analytics
is anonymous and is not linked to specific user accounts. If you want to correlate data with the activity of user accounts, you can turn on user correlation in the BlackBerry Analytics
portal. When this option is enabled, all user generated analytics data will include a BlackBerry Analytics
container ID that serves as a unique identifier for user accounts.- In theBlackBerry Analyticsportal, in the left pane, clickSettings.
- Select theInclude a unique BlackBerry Dynamics Container ID with each active user’s activity logs for the purpose of deanonymizing analytics datacheck box.
When you export the data from
BlackBerry Analytics
, the container ID information is stored in the User App Details.csv file. Note that the container ID does not identify the user directly. You must use the BlackBerry Web Services APIs for BlackBerry UEM
or the Good Control SOAP APIs for standalone Good Control
to retrieve the user’s email address using the container ID (GET/{tenantGuid}/api/v1/users in BlackBerry Web
Services
REST, getUser API in BlackBerry Web
Services
SOAP and Good Control
SOAP). For more information, see the getting started blogs for making web services calls to UEM and for making web services calls to Good Control.