Prerequisites: BlackBerry Analytics Skip Navigation

Prerequisites: 
BlackBerry Analytics

Item
Description
BlackBerry
 EMM solution
Your organization's domain requires any supported version of 
BlackBerry UEM
 or standalone 
Good Control
.
Verify that you follow all installation and configuration requirements and prerequisites so that the devices in your organization's environment can access the 
BlackBerry Analytics
 cloud. For complete installation and setup instructions, see the 
BlackBerry UEM
 documentation
 or the standalone 
Good Control
 documentation
.
Firewall
Your organization's firewall must allow outbound communication on port 443 to 
*.analytics.blackberry.com
.
If you want to open the firewall to specific hostnames or IP addresses:
  • analytics.blackberry.com, 74.82.73.148
  • receiver.analytics.blackberry.com, 74.82.73.149
Web proxy
If your organization's 
BlackBerry UEM
 or standalone 
Good Control
 deployment relies on a web proxy server, or if the connectivity profile is configured with "Route All", in the management console, add the following entry for the proxy.urls property: 
receiver.analytics.blackberry.com
For more information, see Configure BlackBerry Dynamics properties in the 
BlackBerry UEM Configuration Guide
 or see the 
Good Control
 Help
.
BlackBerry Dynamics
 apps
Any 
BlackBerry Dynamics
 app released by 
BlackBerry
 includes the 
BlackBerry Analytics SDK
 and provides data that can be viewed in the 
BlackBerry Analytics
 portal. It is a best practice to use the latest available version of 
BlackBerry Dynamics
 apps to benefit from the latest software and SDK improvements.
Note that the latest available versions of the 
BlackBerry UEM Client
 for 
iOS
 and the 
BlackBerry UEM Client
 for 
Android
 also integrate the 
BlackBerry Analytics SDK
 and provide data that can be viewed in the 
BlackBerry Analytics
 portal.
Supported mobile browsers for the 
BlackBerry Analytics
 dashboard
  • For 
    Android
    , the latest version of:
    • BlackBerry Access
    • Chrome
    • Firefox
  • For 
    iOS
    , the latest version of 
    Chrome
    .
  • For 
    macOS
    , the latest version of 
    Safari
    .
  • For 
    Windows
    :
    • Chrome
       (latest)
    • Firefox
       (latest)
    • Microsoft Edge
       40.15063
    • Internet Explorer
       11.483