Prerequisites:

BlackBerry Analytics

Your organization's domain requires any supported version of

BlackBerry UEM

.

Verify that you follow all installation and configuration requirements and prerequisites so that the devices in your organization's environment can access the

BlackBerry Analytics

cloud. For complete installation and setup instructions, see the UEM documentation.

Your organization's firewall must allow outbound communication on port 443 to

*.analytics.blackberry.com

.

If you want to open the firewall to specific hostnames:

analytics.blackberry.com
receiver.analytics.blackberry.com

If your organization's

UEM

deployment relies on a web proxy server, or if the connectivity profile is configured with "Route All", in the management console, add the following entry for the proxy.urls property:

receiver.analytics.blackberry.com

Any

BlackBerry Dynamics

app released by

BlackBerry

includes the

BlackBerry Analytics SDK

and provides data that can be viewed in the

BlackBerry Analytics

portal. It is a best practice to use the latest available version of

BlackBerry Dynamics

apps to benefit from the latest software and SDK improvements.

Note that the latest available versions of the

BlackBerry UEM Client

for

iOS

and the

BlackBerry UEM Client

for

Android

also integrate the

BlackBerry Analytics SDK

and provide data that can be viewed in the

BlackBerry Analytics

portal.