Prerequisites: 

BlackBerry Analytics

Your organization's domain requires any supported version of 

BlackBerry UEM

 or standalone 

Good Control

.

Verify that you follow all installation and configuration requirements and prerequisites so that the devices in your organization's environment can access the 

BlackBerry Analytics

 cloud. For complete installation and setup instructions, see the 

BlackBerry UEM

 documentation or the standalone 

Good Control

 documentation.

Your organization's firewall must allow outbound communication on port 443 to 

*.analytics.blackberry.com

.

If you want to open the firewall to specific hostnames or IP addresses:

analytics.blackberry.com, 74.82.73.148
receiver.analytics.blackberry.com, 74.82.73.149

If your organization's 

BlackBerry UEM

 or standalone 

Good Control

 deployment relies on a web proxy server, or if the connectivity profile is configured with "Route All", in the management console, add the following entry for the proxy.urls property: 

receiver.analytics.blackberry.com

For more information, see Configure BlackBerry Dynamics properties in the 

BlackBerry UEM Configuration Guide

 or see the 

Good Control

 Help.

Any 

BlackBerry Dynamics

 app released by 

BlackBerry

 includes the 

BlackBerry Analytics SDK

 and provides data that can be viewed in the 

BlackBerry Analytics

 portal. It is a best practice to use the latest available version of 

BlackBerry Dynamics

 apps to benefit from the latest software and SDK improvements.

Note that the latest available versions of the 

BlackBerry UEM Client

 for 

iOS

 and the 

BlackBerry UEM Client

 for 

Android

 also integrate the 

BlackBerry Analytics SDK

 and provide data that can be viewed in the 

BlackBerry Analytics

 portal.

For 
Android
, the latest version of:
BlackBerry Access
Chrome
Firefox
For 
iOS
, the latest version of 
Chrome
.
For 
macOS
, the latest version of 
Safari
.
For 
Windows
:
Chrome
 (latest)
Firefox
 (latest)
Microsoft Edge
 40.15063
Internet Explorer
 11.483