Prerequisites: BlackBerry Analytics Skip Navigation

Prerequisites:
BlackBerry Analytics

Item
Description
BlackBerry
EMM solution
Your organization's domain requires any supported version of
BlackBerry UEM
or standalone
Good Control
.
Verify that you follow all installation and configuration requirements and prerequisites so that the devices in your organization's environment can access the
BlackBerry Analytics
cloud. For complete installation and setup instructions, see the UEM documentation or the standalone
Good Control
documentation
.
Firewall
Your organization's firewall must allow outbound communication on port 443 to
*.analytics.blackberry.com
.
If you want to open the firewall to specific hostnames or IP addresses:
  • analytics.blackberry.com, 74.82.73.148
  • receiver.analytics.blackberry.com, 74.82.73.149
Web proxy
If your organization's
BlackBerry UEM
or standalone
Good Control
deployment relies on a web proxy server, or if the connectivity profile is configured with "Route All", in the management console, add the following entry for the proxy.urls property:
receiver.analytics.blackberry.com
BlackBerry Dynamics
apps
Any
BlackBerry Dynamics
app released by
BlackBerry
includes the
BlackBerry Analytics SDK
and provides data that can be viewed in the
BlackBerry Analytics
portal. It is a best practice to use the latest available version of
BlackBerry Dynamics
apps to benefit from the latest software and SDK improvements.
Note that the latest available versions of the
BlackBerry UEM Client
for
iOS
and the
BlackBerry UEM Client
for
Android
also integrate the
BlackBerry Analytics SDK
and provide data that can be viewed in the
BlackBerry Analytics
portal.
Supported mobile browsers for the
BlackBerry Analytics
dashboard
  • For
    Android
    , the latest version of:
    • BlackBerry Access
    • Chrome
    • Firefox
  • For
    iOS
    , the latest version of
    Chrome
    .
  • For
    macOS
    , the latest version of
    Safari
    .
  • For
    Windows
    :
    • Chrome
      (latest)
    • Firefox
      (latest)
    • Microsoft Edge
      40.15063
    • Internet Explorer
      11.483