Install BlackBerry Work and activate using an access key, activation password, or QR code
BlackBerry Work
and activate using an access key, activation password, or QR codeComplete this task if you have not installed the
BlackBerry UEM Client
on your device and your administrator has not allowed the BlackBerry UEM Client
to manage the activation of BlackBerry
Dynamics
apps, you do not have another BlackBerry
Dynamics
app already activated on your device, or you choose to activate the app using an access key, activation password, or QR code.
To get the activation credentials, choose one of the following options:
- Request an access key, activation password, or QR code from your administrator. Your administrator will send you an email with the activation details.
- Generate an access key, activation password, and QR code from your organization's self-service portal. If you do not know how to access your self-service portal, contact your administrator.
If allowed by your organization, you can activate
BlackBerry Work
using Easy Activation. An Easy Activation key, when permitted, is supplied by another BlackBerry
Dynamics
app, like BlackBerry Access
or BlackBerry Connect
, as long as these apps are already installed and activated on your device. If available, you can activate BlackBerry Work
using the container password for the activation app. - Request the activation credentials from your administrator or generate your own from your organization's self-service portal.
- After you receive the email message with the activation credentials or have generated your own in the self-service portal, download and installBlackBerry Workfrom theApp Store.
- On the device, tapBlackBerry Work.
- TapClient End User License Agreementto read the license agreement and, if you accept the terms, tapI Agree.
- Complete one of the following tasks:Activation methodStepsAccess key*
- In theEmail Addressfield, type the email address located in the activation email message that you received from your administrator or type your work email address if you generated your own access key.
- In theActivation passwordfield, enter the access key, without hyphens, that is in your activation email message that you received from your administrator or enter the access key that you generated in theBlackBerry UEM Self-Service. The access key is not case sensitive.
- TapEnteron the device.
Activation password*- In theEmail Addressfield, type the email address that is in the activation email message that you received from your administrator or type your work email address if you generated your own activation password.
- In theActivation passwordfield, enter the activation password that is in your activation email message that you received from your administrator or enter the activation password that you generated in theBlackBerry UEM Self-Service.
- TapEnteron the device.
QR code- TapUse QR code.
- TapOKto giveBlackBerry Workaccess the camera.
- Scan the QR code in the activation email that you received in the activation email from your administrator or that you generated in theBlackBerry UEM Self-Service.
*Optionally, you can tapAdvanced Settingsand enter your email address, access key or activation password, and theBlackBerry UEMaddress. - If prompted, create and confirm a password forBlackBerry Work. If your device is equipped with Touch ID, you can turn on this option to use instead of the password, except on initial startup.
- Optionally, if your administrator has set upEntraconditional access, enter yourEntrauser credentials.
- On theHelp us keep your device securescreen, you must download theMicrosoftAuthenticator app. TapGet the app.
- In theAppleApp Store, tapInstall.
- TapOpen.
- TapAdd account.
- TapI agree.
- TapSign in with Microsoft.
- TapRegister.
- If prompted, allowBlackBerry Workto use your location history to establish trusted locations.
- Tap theBlackBerry Dynamics Launchericon to start usingBlackBerry Work.