- What is BlackBerry Work?
- Installing and activating BlackBerry Work
- Install BlackBerry Work and activate using an access key, activation password, or QR code
- Install and activate BlackBerry Work when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated
- Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
- Use a third-party identity provider to unlock, activate, and reset your password for BlackBerry Dynamics apps
- Unlock a BlackBerry Dynamics app using a third-party identity provider
- Activate a BlackBerry Dynamics app after a device restore using a third-party identity provider
- Reset your BlackBerry Dynamics app password using a third-party identity provider
- Use the BlackBerry Dynamics Launcher
- Managing your email
- View your email
- Set the preview size of email messages
- Create an email
- Reply to an email
- Forward an email
- Flag an email
- Delete an email
- Send an attachment or a link
- Save an attachment
- Automatically download email attachments
- Send an encrypted email to a distribution list
- Move an email to a different folder
- Use drag and drop to attach emails
- View smart folders
- Search email
- Convert an email to a note
- Convert an email to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- View your calendar
- View an event
- Add an event
- Edit an event
- Delete an event
- Add a shared calendar
- Contact event attendees
- Decline an accepted meeting request
- Synchronize events from external calendars
- View events from external calendars
- Import an .ics file and add it to the calendar
- Attach an event to an email
- Turn on the busy meter option
- View your schedule by month
- Propose a new meeting time
- Review a new meeting time proposal
- Add a calendar widget to your device
- Managing your documents
- View your Docs
- Access your Local Docs
- Managing online repositories
- Browse repositories
- Take a photo or video
- Protect files and attachments
- Edit an Entra-IP RMS or AD-RMS protected file in BlackBerry Edit
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
- Adding a shared mailbox to BlackBerry Work
- Using BlackBerry Work on an Apple Watch
- Change BlackBerry Work for iOS settings
- Data storage and aging
- Frequently Asked Questions
- Troubleshooting
- Send feedback to BlackBerry
- BlackBerry Docs
- BlackBerry Work 3.15
- BlackBerry Work for iOS User Guide
- Managing your notifications and alerts
- Manage sounds and notifications
Manage sounds and notifications
BlackBerry Work for iOS
relies on Apple
Push Notification Service (APNS) to receive changes (new or updates) to your inbox, contacts, and calendar. This provides near real-time updates to the client. Both foreground and background notification processing work in the same way. Each time you open the app, your mailbox is synchronized. However, unless your organization uses the BlackBerry Enterprise Mobility Server
(BEMS
), iOS users do not receive near real-time updates to their work email account.
For information about how to set notifications for Mail and Calendar in
BlackBerry Work
, see Change BlackBerry Work for iOS settingsTo troubleshoot:
- On your device, in Settings open Notifications forBlackBerry Workand enable your preferences.
- TapSettings>General>Background App Refreshand make sure thatBlackBerry Workis allowed.
Your device updates frequently used apps more often. Allow up to a day of normal use on
BlackBerry Work
for your device to determine the update interval.