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BlackBerry Connectivity Node planning information

Before you install the BlackBerry Connectivity Node, consider the following information.

Scalability and high availability

Each BlackBerry Connectivity Node can support up to 5000 devices. You can install additional BlackBerry Connectivity Nodes to support up to 50,000 additional devices.
You can install one or more instances of the BlackBerry Connectivity Node to provide redundancy. You must install each instance on a dedicated computer. Use the same company directory configuration for all instances.
Deploy more than one BlackBerry Connectivity Node in a server group to allow for high availability, load balancing, and regionalization.
Optionally, you can designate each BlackBerry Connectivity Node in a server group to handle a single connection type: BlackBerry Secure Connect Plus only, BlackBerry Secure Gateway only, or BlackBerry Proxy only. This frees up server resources to allow fewer servers required for the same number of users or containers. Each BlackBerry Connectivity Node enabled for single-service performance mode can support up to 10,000 devices. For more information about enabling single-service performance mode, see Create a server group.

Hardware

The BlackBerry Connectivity Node must be installed on a dedicated computer, instead of a computer that is used for everyday work. The computer must be able to access the Internet and your company directory. You cannot install the BlackBerry Connectivity Node on a computer that already hosts an on-premises BlackBerry UEM instance.
The computer that hosts the BlackBerry Connectivity Node must meet the following hardware requirements:
  • 6 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
  • 12 GB of available memory
  • 64 GB of disk space
If you enable single-service performance mode, the computer that hosts the BlackBerry Connectivity Node must meet the following hardware requirements:
BlackBerry Connectivity Node with single-service performance mode enabled for BlackBerry Proxy only
  • 6 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
  • 12 GB of available memory
  • 64 GB of disk space

Software

To verify that your environment meets the requirements for installing the BlackBerry Connectivity Node, see the Compatibility matrix.