Install BlackBerry Access and activate using an access key Skip Navigation

Install
BlackBerry Access
and activate using an access key

To get an access key, choose one of the following options:
  • Request an access key from your administrator. Your administrator will send you an email with activation details and the access key.
  • Generate an access key from your organization's self-service portal. If you do not know how to access your self-service portal, contact your administrator.
If allowed by your organization, you can activate
BlackBerry Access
using Easy Activation. An Easy Activation key, when permitted, is supplied by another
BlackBerry Dynamics
app, like
BlackBerry Connect
or
BlackBerry Work
, as long as these apps are already installed on your device. If available, you can activate
BlackBerry Access
using the login password for the activation app. Contact your administrator to see if this is an available option.
  1. Request an access key from your administrator or generate an access key from your organization's self-service portal.
  2. After you receive the email message with the access key information or have generated your own access key, download and install
    BlackBerry Access
    from
    Google Play
    .
  3. Open
    BlackBerry Access
    .
  4. Read the license agreement and, if you accept the terms, tap
    Accept
    .
  5. In the
    Email Address
    field, type the email address located in the activation email message that you received from your administrator or type your work email address if you generated your own access key.
  6. In the
    Access Key
    field, enter the access key, without hyphens, located in your activation email message that you received from your administrator or enter the access key that you generated from the self-service portal. The access key is not case sensitive.
  7. Create and confirm a password for
    BlackBerry Access
    . If your device is equipped with biometric authentication, you can turn on this option to use instead of the password, except on initial startup.
  8. If other devices, including your principal workstation, are also signed in, you will receive a notice advising you of this condition. Tap
    OK
    .
  9. Tap the
    BlackBerry Dynamics Launcher
    in the lower-right of the screen to start using
    BlackBerry Access
    .