- What is BlackBerry Access?
- Installing and activating BlackBerry Access
- Using BlackBerry Access
- Use the BlackBerry Dynamics Launcher
- View and search downloaded files
- View and search browsing history
- Clear browsing data
- View and search bookmarks
- Import and export bookmarks
- Scan a QR code
- Search webpages
- Request the desktop version of a website
- Upload a photo, video, or a file to a webpage
- Share a webpage
- Securely copy and paste text between BlackBerry Access and Microsoft 365 files
- Search engine links
- Unqualified domain names
- Supported plugins
- Supported languages
- Cookies
- Support for multiwindow mode
- Install .apk files
- Security
- Troubleshooting
- Send feedback to BlackBerry
- BlackBerry Docs
- BlackBerry Access 3.17
- BlackBerry Access for Android User Guide
- Troubleshooting
- Troubleshoot connectivity issues
Troubleshoot connectivity issues
Your administrator may require you to perform some connectivity tests if you are having issues connecting to a website.
- InBlackBerry Access, tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In theAdvancedsection, clickNet Tools.
- Enter the URL or IP address that your administrator wants you to test.
- Select eitherPing,NSLookup, orPAC Resolveras instructed by your administrator.
- Communicate the results to your administrator.