- What is BlackBerry Access?
- Installing and activating BlackBerry Access
- Using BlackBerry Access
- Use the BlackBerry Dynamics Launcher
- View and search downloaded files
- View and search browsing history
- Clear browsing data
- View and search bookmarks
- Import and export bookmarks
- Scan a QR code
- Search webpages
- Request the desktop version of a website
- Upload a photo, video, or a file to a webpage
- Share a webpage
- Securely copy and paste text between BlackBerry Access and Microsoft 365 files
- Search engine links
- Unqualified domain names
- Supported plugins
- Supported languages
- Cookies
- Support for multiwindow mode
- Install .apk files
- Security
- Troubleshooting
- Send feedback to BlackBerry
- BlackBerry Docs
- BlackBerry Access 3.17
- BlackBerry Access for Android User Guide
- Troubleshooting
- Diagnostics
- Generate a diagnostics report
Generate a diagnostics report
You can generate a diagnostics report and share the results with your administrator.
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In theAdvancedsection, tapRun Diagnostics.
- TapStart Diagnostics.
- When the diagnostics are complete, clickShare Resultsto send an email with the report details.