Cylance Multi-Tenant Console release notes
What's new in Cylance Multi-Tenant Console
Cylance
Multi-Tenant Console
Feature | Description | Date added |
|---|---|---|
Health reports are available globally | You can now generate monthly health reports for the tenants that you manage in any region. A separate report is generated for each tenant and can be shared with customers individually. The reports include a summary of activities such as the number of identified and quarantined threats, the number of threat intelligence rules created to help block suspicious and known threats, the number of preventative measures and investigations taken, and the number of identified business applications and services to help minimize business disruptions. The reports are available in English only. For more information, see Create a report. | December 2024
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Manage CylanceMDR escalation groups | You can now add partner administrators to CylanceMDR escalation groups so that when a CylanceMDR analyst escalates an incident, the appropriate partner administrators are notified based on the severity status of the incident. For example, when the severity of an incident is set to High, members that are in the "-High" escalation group receive a notification. | November 2024 |
CylanceMDR support | Partner users can now easily manage CylanceMDR customers from the Dashboard and Incidents pages in the Cylance Multi-Tenant Console .
| November 2024 |
Health reports | You can now generate monthly health reports for the tenants that you manage. A separate report is generated for each tenant and can be shared with customers individually. The reports include a summary of activities such as the number of identified and quarantined threats, the number of threat intelligence rules created to help block suspicious and known threats, the number of preventative measures and investigations taken, and the number of identified business applications and services to help minimize business disruptions For more information, see Create a report | July 2024 |
Duo Universal MFA | As of July 2024, you can now add Duo Universal MFA for multi-factor authentication. Duo has ended support for their Duo Traditional Prompt. For more information, see the Duo Knowledge Base. If you already have the now deprecated Duo MFA authenticator configured, you must add the new Duo Universal MFA authenticator or users might not authenticate successfully. The configured Duo MFA authenticator will be displayed as read only in the Cylance console. For more information, see Add an authenticator in the Cylance Multi-Tenant Console administration content. | July 2024 |
Multi-Tenant Console experience update | The Multi-Tenant Console now has a simplified and modernized UI that unifies it with the Cylance Endpoint Security console experience. It features:
| July 2024 |