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Changing the license type for the
BlackBerry Workspaces
service

Your
BlackBerry Workspaces
license requirements change when the feature set of your
BlackBerry Workspaces
server changes (for example, when you upgrade from a
BlackBerry Workspaces
Standard server to a
BlackBerry Workspaces
Enterprise server). When users are enabled for the
BlackBerry Workspaces
service, you must have the appropriate license type for users to use the
BlackBerry Workspaces
features or
BlackBerry UEM
will be out of compliance.
  • If your environment is running
    WatchDox by BlackBerry
    server 5.2 or later, the
    WatchDox by BlackBerry
    server is automatically queried for the new feature set when it is upgraded. When a user account is enabled for the
    WatchDox
    service, the feature set is assigned to the user account and the corresponding license is assigned.
  • If your environment is running
    WatchDox by BlackBerry
    server 4.8.x to 5.1.x, you must specify the feature set of the upgraded
    WatchDox by BlackBerry
    server in your environment. When a user account is enabled for the
    WatchDox
    service, the feature set that is specified in the
    BlackBerry UEM
    management console is assigned to the user account and the corresponding license is assigned.