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  2. BlackBerry Workspaces
  3. BlackBerry Workspaces plug-in for BlackBerry UEM 4.10
  4. BlackBerry Workspaces plug-in for BlackBerry UEM - Administration Guide
  5. Enabling users with the BlackBerry Workspaces service
  6. Steps to enable users with the BlackBerry Workspaces service 
  7. Create a user account and enable the BlackBerry Workspaces service in BlackBerry UEM

Create a user account and enable the
BlackBerry Workspaces
 service in
BlackBerry UEM

If you want to add a directory user, verify that
BlackBerry UEM
 is connected to your company directory. For information about connecting
BlackBerry UEM
 to a company directory and enabling directory-linked groups, see the Configuration content.
  1. On the menu bar, click
    Users
    .
  2. Click
    Add user
    .
  3. Perform one of the following tasks:
    Task
    Steps
    Add a directory user
    1. On the
      Company directory
       tab, in the search field, specify the search criteria for the directory user that you want to add. You can search by first name, last name, display name, username, or email address.
    2. In the search results, select the user account.
    Add a local user
    1. Click the
      Local
       tab.
    2. In the
      First name
       field, type a first name for the user account.
    3. In the
      Last name
       field, type a last name for the user account.
    4. In the
      Display name
       field, make changes if necessary. The display name is automatically configured with the first and last name that you specified.
    5. In the
      Username
       field, type a unique username for the user account.
    6. In the
      Email address
       field, type a contact email for the user account. An email address for the user account is required when you enable the
      BlackBerry Workspaces
       service.
  4. If local groups exist in
    BlackBerry UEM
     and you want to add a user account to groups, in the
    Available groups
     list, select one or more groups. Click The Add group icon.
    When you create a user account, you can only add it to local groups in
    BlackBerry UEM
    . If the user account is a member of a directory-linked group, it is automatically associated with that group when the synchronization between
    BlackBerry UEM
     and your company directory occurs.
    To add the user to a user group that is assigned an administrative role, you must be a Security Administrator.
  5. If you add a local user, in the
    Console password
     field, create a password for
    BlackBerry UEM Self-Service
    . If the user is assigned an administrative role, they can also use the password to access the management console.
  6. In the
    Enabled services
     section, clear the
    Enable user for device management
     option if you do not want to enable the user for device management. By default, this option is enabled.
  7. In the
    BlackBerry Workspaces
     section, select the
    Enable Workspaces
     check box. By default, users enabled with the
    BlackBerry Workspaces
     service receive the Visitor role.
  8. Select one or more user roles. Click Right_pointing_arrow.
  9. Perform one of the following tasks:
    Task
    Steps
    Have users activate devices with the activation profile that is currently assigned to them.
    1. In the
      Activation option
       drop-down list, select
      Default device activation
      .
    2. In the
      Activation password
       drop-down list, select whether you want to set the password or autogenerate a password.
    3. Optionally, change the activation period expiration. The activation period expiration specifies how long the activation password remains valid.
    4. If you want the activation password to be valid only for one device activation, select
      Activation period expires after the first device is activated
      .
    5. In the
      Activation email template
       drop-down list, click a template to use for the activation email.
    Pair an activation password with a specific activation profile.
    1. In the
      Activation option
       drop-down list, select
      Device activation with specified activation profile
      .
    2. In the
      Activation profile
       drop-down list, select the activation profile that you want to pair with a password.
    3. In the
      Activation password
       drop-down list, select whether you want to set the password or autogenerate a password.
    4. Optionally, change the activation period expiration. The activation period expiration specifies how long the activation password remains valid.
    5. If you want the activation password to be valid only for one device activation, select
      Activation period expires after the first device is activated
      .
    6. In the
      Activation email template
       drop-down list, click a template to use for the activation email.
    Allow users to activate only
    BlackBerry Dynamics
     apps
    1. In the
      Activation option
       drop-down list, select
      BlackBerry Dynamics access key generation
      .
    2. In the
      Number of access keys to generate
       drop-down list, select the number of keys. Each key can be used only once to activate a
      BlackBerry Dynamics
       app.
    3. Select the number of days that you want the access key to remain valid.
    4. In the
      Activation email template
       drop-down list, click a template to use for the activation email.
    Add user to
    BlackBerry UEM
     only.
    1. In the
      Activation option
       drop-down list, select
      Do not set
      .
  10. Perform one of the following actions:
    • To save the user account, click
      Save
      .
    • To save the user account and create another user account, click
      Save and new
      .
For more information about
BlackBerry Workspaces
 user roles, see the
BlackBerry Workspaces
 Server Administration content.