Publish enterprise alerts
If you are currently using the System Alert specification in your current payloads, we recommend using the Publish Alert specification upon upgrade to this version. For backward compatibility, the system does not throw any errors if system alert specifications are still present. However these settings will be ignored by the system.
Publishing an Enterprise alert extends the alert publish function. This extension publishes one alert that targets users from multiple sub organizations with default setting from the originating organization (including alert template and account.) To publish an Enterprise alert, complete the following tasks:
- Enterprise Organization Setup: configure an organization as the Enterprise organization, within theBlackBerry AtHocsystem. This enterprise organization has the common user attributes that are used across all sub organizations.
- SDK user: create a user account on the Enterprise organization that has the SDK role. The user base can be either unrestricted (access to all sub organization users) or restricted by user attribute or sub organization access.
After you have completed the set up, provide the Enterprise organization ID and the SDK user credentials in the SDK envelope for Publishing. When you submit your publishing payload with these settings, the payload creates an Enterprise alert within the Enterprise organization that targets users across other sub organizations, as specified by SDK user’s user base.
Enterprise publishing targets recipients in all organizations.
- Published alerts always go out to the Enterprise organization and all sub organizations.
- You cannot target a specific sub organization. All organizations in the Enterprise are targeted, as long as they are in the user base or the operator.