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Configure scheduled location access

The scheduled location access feature enables operators to actively track a group of users for a selected interval. Scheduled location access enables operators to more accurately track where mobile personnel are without relying on end users performing manual check-ins from the mobile app. When location access is enabled, the last known location for all users in the selected distribution lists are updated at the configured interval. Operators can then target alerts and events by geolocation based on users' locations. End users receive a notification on their mobile app when tracking starts. By default, end users have the option to opt out from the location tracking.
If a user belongs to multiple distribution lists that are selected for tracking, the tracking interval for that user is set to the lowest selected tracking interval.
  • The Mobile App gateway and mobile app device must be enabled.
  • Scheduled location access must be enabled in 
    Settings
     > 
    Feature Enablement
    .
  • Distributions lists for targeting must be created.
  1. In the navigation bar, click The Settings icon.
  2. In the 
    Basic
     section, click 
    Mobile Alert Settings
    .
  3. On the 
    Mobile Alert Settings
     page, click the 
    Scheduled Location Access
     tab.
  4. Click 
    New
    .
  5. On the 
    Scheduled Location Access
     screen, select a distribution list.
  6. Optionally, select an 
    Interval
    . The default is 24 hours.
  7. Select one or more days of the week for the 
    Recurrence
    . All days are selected by default.
  8. From the 
    Start Date
     and 
    Start Time
     fields, select when to begin tracking.
  9. From the 
    End Date
      and 
    End Time
     fields, select when to stop tracking, or select 
    No End Date
    .
  10. Optionally, select 
    Enforce geolocation (No Opt-out)
    . If this option is selected, the end user does not receive the opt-out option on the mobile app when tracking begins.
  11. Click 
    Save
    .