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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.8
  4. BlackBerry AtHoc Mobile Administrator Guide
  5. Add BlackBerry AtHoc to the app list in BlackBerry UEM
  6. Add BlackBerry AtHoc for Android to the app list if BlackBerry UEM is configured for Android Enterprise devices

Add BlackBerry AtHoc for Android to the app list if BlackBerry UEM is configured for Android Enterprise devices

If you have configured support for Android Enterprise devices, the connection to Google allows BlackBerry UEM to get app information from Google Play. The connection to Google Play is made directly from the computer that is running the BlackBerry UEM console. If your organization is using a proxy server, you must ensure that no SSL interception occurs. For more information on ports that must be open, visit support.blackberry.com/community to read article 52777. For more information about configuring BlackBerry UEM to support Android Enterprise devices, see "Configuring BlackBerry UEM to support Android Enterprise devices in the
BlackBerry UEM Configuration Guide
.
If BlackBerry UEM is not configured to support Android Enterprise devices, see Add BlackBerry AtHoc for Android to the app list if BlackBerry UEM is not configured for Android Enterprise devices.
To use Google Play to manage apps in the Samsung KNOX Workspace, devices must have Samsung KNOX 2.7.1 or later installed and you must allow Google Play app management for Samsung KNOX Workspace devices in the activation profile.
In an upcoming release of BlackBerry UEM, the settings applicable to BlackBerry Hub+ and Divide Productivity will be removed from the email profile and will be available only in an app configuration in the app settings. In this release, if you configure app settings in the email profile and in an app configuration, the app configuration takes precedence if both are assigned.
  1. On the menu bar, click
    Apps
    .
  2. Click The Add icon.
  3. Click
    Google Play
    .
  4. Search for and select
    BlackBerry AtHoc
    .
  5. Click
    Approve
    .
  6. To accept app permissions on behalf of users, click
    Approve
    . You must accept the app permissions to allow required apps to be automatically installed on Android Enterprise devices or in KNOX Workspace. If you don't accept the app permissions on behalf of users, the app can't be managed in BlackBerry UEM.
  7. On the
    Approval Settings
     tab, choose how you would like to handle new app permission requests when there is an updated app.
    • To automatically accept the new permissions added by the app vendor, select
      Keep approved when app requests new permissions
      .
    • To manually re-accept the new app permissions added by the app vendor before the app can be sent to new devices, select
      Revoke app approval when this app requests new permissions
      .
  8. If you selected the
    Revoke app approval when this app requests new permissions
     option on the Notifications tab, add a subscriber to be notified when the app permission changes. The administrator will have to re- approve the app before users can access it.
  9. Click
    Save
    .
  10. In the
    App description
     field, type a description for the app.
  11. To add screen shots of the app, click
    Add
     and browse to the screen shots. The supported image types are .jpg, .jpeg, .png, or .gif.
  12. In the
    Send to
     drop-down list, perform one of the following actions:
    • If you want the app to be sent to all Android devices, select
      All Android devices
      .
    • If you want the app to be sent to only Android devices that use Samsung KNOX Workspace, select
      Samsung KNOX Workspace
       devices.
    • If you want the app to be sent only to Android Enterprise devices, select
      Android devices with a work profile
      .
  13. To filter apps in the app list by category and to organize the apps into categories in the work apps list on users' devices, you can select a category for the app. In the
    Category
     drop-down list, do one of the following:
    Tasks
    Steps
    Select a category for the app
    1. In the drop-down list, select a category.
    Create a category for the app
    1. Type a name for the category. The new category will appear in the drop-down list with the "new category" label beside it.
    2. Press
      Enter
      .
    3. Press
      Enter
      .
  14. In the
    App configuration
     table, click
    +
     to add an app configuration.
  15. Type a name for the app configuration and specify the following values:
    • App Config Version
      : Enter the version of the app configuration. The default is 1.
    • Organization Code
      : Enter your Organization Code for User registration.
    • User registration email
      : Enter the email address of a user for registration.
  16. Click
    Save
    .
  17. In the
    App rating and review
     drop-down list, perform one of the following actions. When multiple versions of the app exist, the setting specified applies to all versions of the app.
    • If you want users to rate and provide reviews of apps and see all reviews submitted by other users in your environment, select
      Public mode
      .
    • If you want users to only rate and provide reviews of apps, select
      Private mode
      . Users cannot see reviews provided by other users. You can see reviews in the BlackBerry UEM management console.
    • If you don't want users to rate or provide reviews of apps or see reviews provided by other users, select
      Disabled
      .
  18. Click
    Add
    .
After you finish