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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Desktop App 7.1 (Windows), 2.3 (Mac)
  4. Desktop App User Guide
  5. Troubleshoot desktop client issues
  6. Incorrect or missing software on your computer

Incorrect or missing software on your computer

In order for the
BlackBerry AtHoc
 desktop app to work correctly, the following software must be installed on your computer:
  • BlackBerry AtHoc
     release
    : Desktop app release 7.0 or later is compatible only with
    BlackBerry AtHoc
     release 7.14 or later releases.
  • Windows
    : The desktop app software supports Windows 7 (32-bit and 64-bit) and above.
  • Supported browsers
    :
    • Internet Explorer
      : The 7.0 desktop app supports Internet Explorer versions 10 and above.
    • Safari
      : The Macintosh client supports Safari versions 6.x and above.
    • Microsoft Edge
    • Firefox
    • Chrome
  • Macintosh
    : The desktop app software supports Mac OS X 10.8 Mountain Lion and above.
  • Installation files
    :
    BlackBerry AtHoc
     provides the installation files required for the app.