Install the desktop app
Installing and setting up the desktop app is relevant only to the Administrator or other authorized users of the
BlackBerry AtHoc
system. If you are a regular user, the app should already be installed on your computer. For detailed information about how to install and configure the BlackBerry AtHoc
desktop app, see the .The
BlackBerry AtHoc
management system provides authorized users with the ability to quickly notify large numbers of people in widely dispersed locations during emergencies and other critical situations. BlackBerry AtHoc
also helps those users monitor alerts for threat conditions while also providing basic notifications services for non-emergency situations.In order to join a notification system, every desktop must have the desktop app installed so that personnel are able to receive and respond to alert messages.
In most setups, your IT group pushes the app to user desktops during off hours using an SMS package that includes the app MSI, the
SMS
script, and a run.bat file. Depending on the input parameters set by your IT group, the app usually runs immediately after the install or at the next start up. The MSI can also be run manually, if your IT group prefers to do it that way.In some setups, your IT group may require you to register with a validation code before you can use the desktop app. If your system is configured for manual desktop app registration, see Register the desktop app (Windows only).