Recover your forgotten username
The information in the following topic is relevant only if you log in to Self Service manually using a username and password.
- On theloginscreen, clickForgot Username?under theUsernamefield.
- On the screen that pops up, enter your email address.
- If your system has reCAPTCHA enabled for user verification, select theI'm not a robotcheck box.
- ClickSubmit. Your username is sent to your email address.
- Log in to Self Service using your username and password.