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Log in

An online user session lasts until the Administrator or operator logs out or the session times out. Administrators can configure the timeout interval using the System Parameters screen. For more information, see "Manage system settings" in the
BlackBerry AtHoc
System Administrator Configuration Guide
.
Before logging in to
BlackBerry AtHoc
, verify that the following are all true:
  • The
    BlackBerry AtHoc
    server is installed on a server connected to the network and is accessible to you.
  • The system has Internet Explorer version 10 or higher, or any version of the following browsers: Microsoft Edge, Firefox, Chrome, or Safari.
  • The
    BlackBerry AtHoc
    administrator has provided you with the following:
    • The URL (an Internet address) for accessing the
      BlackBerry AtHoc
      management system
    • A
      BlackBerry AtHoc
      username and password, or a smart card
If the system has Internet Explorer, log in will not occur when the content advisor filter is set to specific values.
  1. Contact your administrator to get the
    BlackBerry AtHoc
    management system address.
  2. Open a web browser and navigate to the
    BlackBerry AtHoc
    URL.
  3. Click
    Accept
    to agree to the terms of the Security Disclaimer. Note that if you select
    Decline
    , you cannot use
    BlackBerry AtHoc
    .
  4. After you accept the security policy, the login screen fields become accessible.
  5. Do one of the following:
    • Log in Manually:
      1. Type your
        username
        and your
        password
        , which is case sensitive.
      2. Click
        Log In
        .
    • Insert your smart card and click
      Access Smart Card
      .
  6. If a disclaimer screen displays immediately after you click
    Log In
    , read it, then click
    OK
    .
    The
    BlackBerry AtHoc
    management system homepage displays.