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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.21
  4. Manage Users
  5. Manage users
  6. Edit user details
  7. Enable users to receive alerts in their preferred language

Enable users to receive alerts in their preferred language

Enable the Bilingual Alert feature in the
BlackBerry AtHoc
 management system to allow end users to select a preferred language to receive alerts in.
Bilingual alerts can be delivered using the preferred language templates for email and desktop notifications. When a bilingual alert is sent, the selected second language uses the corresponding email and desktop local templates. This ensures that the alert is fully displayed in the user's preferred language. If no delivery template exists for the selected language, the system defaults to the organization locale. Bilingual alerts do not support custom delivery templates.
  1. Log in to the
    BlackBerry AtHoc
     management system as a System Administrator.
  2. Click The Settings icon.
  3. On the
    Settings
     page, in the
    Setup
     section, click
    Feature Enablement
    .
  4. On the
    Feature Enablement
     page, ensure that
    IsBilingualAlertSupported
     is set to True.
  5. Click The Settings icon.
  6. On the
    Settings
     page, click
    General Settings
    .
  7. On the
    General Settings
     page, in the
    Customization
     section, select to enable delivery locales from the
    Delivery Locales
     pull-down menu.
  8. Click
    Save
    .
  9. On the
    Settings
     page, click
    User Attributes
     >
    Preferred Language
    .
  10. On the
    Preferred Language
     page, in the
    Page Layout
     section, select the section in the User details pages to display the Preferred Language attribute in.
  11. Click
    Save
    .
  12. Optionally, to enable users to select their preferred language from the
    BlackBerry AtHoc
     mobile app:
    1. Click The Settings icon.
    2. On the
      Settings
       page, in the
      Devices
       section, click
      Mobile App
      .
    3. On the
      Mobile App
       page, in the
      Features
       section, select the
      My Profile Page
       option.
    4. Select the
      Show Preferred language selection to support bilingual alerts
       option.
    5. Click
      Save
      .