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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.20
  4. Create and Publish Alerts
  5. Publish an alert that requires approval
  6. Alert creator

Alert creator

To create an alert that requires approval and send a notification to the alert approvers, complete the following steps:
  1. Log in to the
    BlackBerry AtHoc
     management system as an operator with alert publishing permissions.
  2. In the navigation bar, click
    Alerts
     >
    New Alert
    .
  3. On the
    Select from Alert Templates
     screen, select an alert template that has the
    Alert Approval
     option selected. Alert templates that require approval are indicated by a The Alert Approval icon.
  4. Click
    Edit
    .
  5. In the
    Content
     section, define the key parts of the alert: Severity, Type, Title, Body, Response Options, More Info Link, Location, and Attachments as needed. For details, see Define content for an alert or alert template.
    If placeholders are used in the
    Title
     or
    Body
     fields, the data is pulled from the initial alert from the creator, and not from when the approver publishes the alert. The alert approver can reapply the placeholders when approving and publishing the alert.
  6. In the
    Target Approvers
     section, on the
    By Individual Approvers
     tab, click
    Add/Remove Approvers
    .
  7. On the
    Approvers
     dialog, select between one and four approvers. Any operator who has a role with publishing permissions can be selected as an approver.
  8. Click
    Apply
    .
    Devices listed on the Targeted Devices tab are used to contact the selected approvers. Only Desktop and Email devices are included. Any Desktop or Email devices that are enabled in your organization are automatically included.
  9. In the
    Approver Request
     section, click
    Edit
    .
  10. On the
    Edit Message
     dialog, update the
    Title
     and
    Body
     fields with information that your alert approvers should consider when approving and publishing the alert.
  11. On the
    Edit Message
     dialog, in the
    Time to Approve
     field, enter the number of minutes, hours, or days that alert approval message is valid. The default is 30 minutes. The minimum time to approve is 15 minutes. The maximum time is 7 days. If the time to approve lapses before any approvers review and publish the alert, the alert remains in Sent Alerts with a Lapsed Approval status and a notification is sent to the alert creator and approvers.
  12. Click
    Apply
    .
  13. Click
    Review
    .
  14. On the
    Review before Approval
     dialog, review the content of the alert.
  15. Click
    Send to Approver
    .
The alert appears in Sent Alerts with an Approval Required status. An approver request message is sent to the selected approvers. The request message contains a link that opens the alert in the
BlackBerry AtHoc
 management system. The alert approver can view the alert and make changes to the Title and Body, and add or remove targeted devices, but cannot make changes to any other sections before publishing.