- BlackBerry® AtHoc® set up and administration overview
- Configure BlackBerry AtHoc settings
- Basic settings
- External events
- Manage system settings
- Specify system settings options
- Add or remove a disclaimer for the BlackBerry AtHoc management system
- Security policy settings
- Define password rules
- Configure password complexity
- Enforce a system-wide password update
- Revoke operator permissions automatically
- Set session timeout and continue session values
- Limit active sessions
- Enable operator login using smart cards
- Require operator login using smart cards
- Enable SSO certificate revocation list checking
- Import a service provider certificate
- Enable CAPTCHA validation
- Monitor system health
- View the diagnostic log
- View geolocation transactions and logs
- Database archiving
- Organizations Manager
- Enable and disable features
- Manage the agents for integrated devices
- Provision applications that can call the web API
- Configure API throttling settings
- View the operator audit trail
- Manage system jobs
- Purge ended alerts
- Manage SMS Opt-In
- Configure device gateways
- Configure devices overview
- Configure devices
- Enable and disable devices
- Set device delivery priority
- Add a device to the user details contact information
- Manage mass communication devices
- Mass device types and categories
- Create a mass device endpoint
- View and edit device details
- Configure Giant Voice devices
- Configure the AtHoc Connect organization network
- Manage the Cloud Services Gateway
- Configure RSS feed information for RSS and Atom content feeds
- Configure XML feed information for mass communication devices
- Configure failover delivery gateways
- Manage a TTY/TDD phone device
- Manage a CAP feed device
- Manage a pager device
- Configure desktop app settings
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Advanced Settings
Client Certificates
Specify client certificates for the client computer. Use the Microsoft Management Console (MMC) snap-in tool to view certificates on a Windows computer. To access, type
MMC
in the Start
menu field. Within this section, you can configure the following:- Client Certificate: Select this check box to append a client certificate.
- Subject: Enter the value of the Subject parameter found on the Details tab of the certificate settings.
- Store Name: Certificates are found in stores. SpecifyPersonalor select one of the options in the drop-down list.
- Store Location: The stores are located either in the current user store or the local machine store.
BlackBerry AtHoc Cloud Services
BlackBerry AtHoc
Cloud ServicesBlackBerry AtHoc
Cloud Services checks for messages sent between BlackBerry AtHoc
and the mobile application. In this section, you can configure the following:- Enable Cloud Services: Select this check box to use the mobile app orAtHoc Connect.
- Server Address: Enter the name of the server URL forBlackBerry AtHocCloud Services. The server address is provided byBlackBerry AtHoccustomer support.
- Username: Enter the username that the Polling Agent forBlackBerry AtHocCloud Services uses when it polls requests from the service. The username is provided byBlackBerry AtHoccustomer support.
- Password: Enter the password that the Polling Agent uses when polling requests from the service. The password is provided byBlackBerry AtHoccustomer support.
SMS Opt-In Service
Enter the URL for the SMS Opt-In service.
System Data Maintenance
Specify the frequency of records maintenance for the system.
- Event Viewer: Enter the number of days after which event records are deleted.
- Desktop Sessions: Enter the number of days after which data is deleted for sessions of the desktop app.
- Geo History: Enter the number of days after which historical data for geolocation data is deleted.