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  2. BlackBerry AtHoc
  3. 7.19
  4. System Settings and Configuration
  5. Configure BlackBerry AtHoc settings
  6. Basic settings
  7. Enterprise Features
  8. Map enterprise organizations to a super enterprise

Map enterprise organizations to a super enterprise

If you are an Enterprise Administrator, you can map enterprise organizations to your super enterprise organization. The
Set Up Enterprises
 section in General Settings > Enterprise Features is visible only when logged in to a super enterprise organization.
When you map an enterprise organization to a super enterprise organization, the following actions occur:
  • The
    BlackBerry AtHoc
     system checks for duplicate users. The enterprise organization cannot be mapped to the super enterprise organization if duplicate users are found. Duplicate users must be resolved by modifying user details or deleting duplicates.
  • Any suborganizations of the mapped enterprise organization are added to the super enterprise.
  • The mapped enterprise organization inherits entities including user attributes, alert folders, audio files, and delivery templates from the super enterprise organization. When an organization inherits entities that have the same name, when an operator hovers over the entity name, a tooltip appears that indicates that the entity is inherited and includes the name of the organization from which the entity was inherited.
  • The mapped enterprise organization does not inherit alert templates and alert placeholders from the super enterprise.
  • Users in the mapped enterprise organization are added to the super enterprise organization.
  1. In the
    Set Up Enterprises
     section, click
    Map Enterprises
    . The
    Organization Structure
     window opens and displays enterprise organizations that are not mapped to any super enterprise in the
    Enterprises
     column. Mapped enterprise organizations are displayed in the
    Selected Enterprises
     column.
  2. Click an enterprise organization in the
    Enterprises
     column.
  3. Optionally, click
    View Hierarchy
     to view the organization hierarchy of the selected enterprise organization.
  4. Click
    Add
     to add the selected enterprise organization to the
    Selected Enterprises
     column.
  5. Click
    Preview Hierarchy
     to preview the organization hierarchy of the super enterprise with the added enterprise organizations. If the hierarchy is not correct, click
    Cancel
     and then repeat Steps 1 to 4.
  6. Click
    Save
    .
  7. Optionally, if there are duplicates entities such as attributes, placeholders, alert templates, accountability templates, folders, delivery templates, or audio files found in the enterprise organizations being mapped, the
    Duplicated Entities Found
     window appears. Do any of the following:
    1. Click
      Export to Excel
       to export the list of duplicate entities.
    2. Click
      Cancel
       to return to the General Settings page.
    3. Click
      Next
       to continue mapping.
  8. On the
    Confirm - Enterprise(s) Mapping to Super Enterprise
     confirmation window, click
    Confirm
    .
This action cannot be undone.