View external events on the live map
The External Events section of the External Layers panel on the live map displays the external events that are configured in the External Events settings. For more information, see Select external event types.
IsExternalEventSupported must be enabled by a System Administrator in
Settings
> Feature Enablement
for external events to be visible on the live map.- Click in the top navigation bar to open the External Events panel.
- On theEvent Layerspanel, click to expand theEvent Eventssection.
- In theEvent Typessection, select the event types to display from the pull-down list.
- Optionally, from theTime Filterpull-down list, select the time period to display on the map. You can select from 30 minutes to 72 hours. The default is 2 hours. External events that occur in the selected time period are displayed under the Time Filter pull-down list and appear on the map. The severity and the time elapsed since the event occurred are displayed.
- Optionally, in theEvent Eventssection, do any of the following:
- Click an external event to highlight it in the panel. The shape associated with the event is highlighted on the map.
- Click to hide an event on the map.
- Click to display a hidden event.
- Click to zoom the map to an event.
- Select or deselect theShow Alloption to display or hide all events on the map. All events are displayed on the map by default.
- Optionally, click an event on the map to display a pop-up with details about the event. The details pop-up includes the following information about the event:
- Title
- Source
- Severity
- Event Type
- The date and time the event was published.
- Description. This description is from the original feed source and is not modified byBlackBerry AtHoc.
- The number of users who are impacted by the event, based on their geolocation.
- Optionally, click to dock the external event pop-up to the right side of the map.
External events data are refreshed on the live map every 5 minutes. Click to manually refresh external events data.