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  3. 7.18
  4. Plan and Manage Enterprise Organizations
  5. Manage users in the enterprise or super enterprise
  6. Move users in an enterprise organization
  7. Move users with a CSV file

Move users with a CSV file

Enterprise Administrators can use the import and export process to move large groups of users between their enterprise and suborganizations. Enterprise Administrators who are logged in to a super enterprise organization can use the import and export process to move users between the suborganizations of any enterprise organization within the super enterprise.
Operators who are End Users Managers, Organization Administrators, Alert Managers, or Advanced Alert Managers in a suborganization can move users from their suborganization to other suborganizations.
User uniqueness must be enabled before you can move users between organizations. For more information, see Enable enterprise features.
  1. In the navigation bar, click
    Users
     >
    Users
    .
  2. Select the check boxes beside the users you want to move.
  3. Click
    More Actions
     >
    Export
     >
    Users
    .
  4. On the
    Export Users
     screen, use the
    Add>
     button to move the
    Organization
     and
    Prevent User Move
     columns to the Selected Columns section.
  5. Use the
    Add>
     button to select any additional columns to include in the export file.
  6. Click
    Export CSV
    .
  7. Save the CSV file to your local system.
  8. Open the CSV file on your local system.
  9. Update the
    Organization
     column for any users you want to move. You can also add rows to include new users and specify the organization you want to add them to.
  10. Update the
    Prevent User Move
     column. Enter
    Yes
     for all users to block them from being moved to another organization. Enter
    No
     to unblock users if they already have the
    Prevent User Move
     attribute set.
    When creating users, the Prevent User Move check box is set and the user is created. If a user is already in an organization, the Prevent User Move attribute is respected upon import. You cannot move and then prevent a future move in the same import action when moving users with the CSV import process.
  11. Save the updated CSV file.
  12. In the management system, click
    Back
     to return to the
    Users
     screen.
  13. Click
    More Actions
     >
    Import
     >
    Users
    .
  14. Click
    Browse
     and navigate to the updated CSV file on your local system.
  15. On the
    Import User File
    screen, verify that the
    Organization
     and
    Prevent User Moves
     columns are selected in the
    Select the columns to import
     section.
  16. Click
    Import
    .
When the import process completes, you can select
Download Log
 to view the results.