Target by advanced query
You can use user attributes in advanced queries to target users by department, location, skills, or status.
For example, enterprise operators in a federal agency can use the Department and OfficeBuilding enterprise attributes to target users by office building and department to alert IT personnel that there is an outage affecting three buildings.
- Log in to theBlackBerry AtHocmanagement system and switch to the enterprise or super enterprise organization.
- Create or open an alert template, or create a blank alert.
- Create the content.
- To target by user attribute, click theAdvanced Querytab.
- ClickAdd Condition.
- Create a condition (attribute, operator, and value) to target users that exist in the organizations that you must reach. The following image shows the conditions for our IT outage example.
- Select the devices and any organizations that you need to include.
- Review and publish the alert.