Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.15
  4. BlackBerry AtHoc Release Notes 7.15 (Cloud)
  5. Behavior changes

Behavior changes

Behavior changes are changes in existing functionality that you need to be aware of when upgrading to
BlackBerry AtHoc
 release 7.15. These changes require that you re-learn existing functionality.
  • Last Known Location attribute
    : For location-based targeting, users with any geolocation attribute and users whose Last Known Location attribute has been updated within the last 4 hours are targeted. When an operator adds a location to an alert, the following message is displayed below the map: "Locations selected here will target all user geolocation attributes, plus Last Known Location Updated within the past 4 hours."
  • Legacy desktop templates support
    : In
    BlackBerry AtHoc
     release 7.6, support for the following legacy desktop delivery templates were removed:
    • Amber Desktop Popup
    • Gray Desktop Popup
    • Green Desktop Popup
    • Red Desktop Popup
    • Yellow Desktop Popup
    • Black Desktop Popup
    • White Desktop Popup
    • Tan (Brown) Desktop Popup
    • Blue Desktop Popup
    • Orange Desktop Popup
    In
    BlackBerry AtHoc
     release 7.15, support was reinstated for these desktop delivery templates, with the exception of the Weather Template. After migration to 7.15, any custom alert template that uses the Weather Template will be updated to use the default severity template instead of the custom template. These reinstated desktop delivery templates do not support attachments or including a map in 7.15.
  • Live map support for IE
    : The live map is not supported on the Internet Explorer browser.
  • Next Occurrence timestamp
    : The Next Occurrence timestamp in alert and event templates was a static field. Now, this field changes automatically when Daylight Savings Time (DST) occurs.
  • Operator audit trail
    : The operator audit trail now retains data for up to six months. A purge job runs once a month to remove data older than six months. If you need to retain data in the operator audit trail for longer than six months, you can use the API or export functionality to export and archive the data locally.
  • Organization Administrator access on the System Health page
    : Organization Administrators can view health monitors on the System Health page. Organization Administrators cannot access modified or created health monitors, or add, delete, or edit health monitors. Ownership of any existing health monitors created by an Organization Administrator will be transferred to the Enterprise Administrator and System Administrator.
  • Self Service My Info Updated On
    : The "Self Service My Info Updated On" attribute was renamed to "My Info Updated On." This attribute is updated when an end user manually updates their user profile through Self Service or the mobile app. The My Info Updated On attribute is searchable in advanced queries and is displayed on user profiles in the
    BlackBerry AtHoc
     management system.
  • SMS URL domain name change
    : The number of characters for the SMS URL was reduced, so that more characters are available for SMS messages and the number of additional SMS pages is reduced. The SMS URL is included in SMS alerts to view the entire alert content and reply. The URL was updated from d1.athoc.com and d2.athoc.com to athoc.io.
  • Suborganization user move
    : Operators who are End Users Managers, Organization Administrators, Alert Managers, or Advanced Alert Managers in a suborganization can move and subscribe users from their suborganization to other suborganizations. For more information, see "Enable user move" in the
    BlackBerry AtHoc
     System Administrator Configuration Guide
    .
  • Two-factor authentication
    : When two-factor authentication is enabled and the "User must change password at next login" option is selected, users are prompted to select a delivery method for receiving an activation code, then use the code to change their password.
  • User export
    : The number of users that can be exported to a .csv file is limited to 25,000. When exporting more than 25,000 users to a .csv file, select a grouping of 25,000 users to export.